How To Fix REEXFI273 - Master record does not exist for customer &1 in company code &2

SAP Error Message - Details

• Message type: E = Error

• Message class: REEXFI - Messages for Interface to FI

• Message number: 273

• Message text: Master record does not exist for customer &1 in company code &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message REEXFI273 - Master record does not exist for customer &1 in company code &2 ?

  The SAP error message REEXFI273 indicates that the system cannot find a master record for a specified customer in a given company code. This typically occurs in the context of financial transactions, such as when trying to post an invoice or a payment.
  Cause:
  
  Missing Customer Master Record: The most common cause is that the customer master record does not exist for the specified company code. This can happen if the customer has not been created in the system for that particular company code.
  Incorrect Company Code: The company code specified in the transaction may be incorrect or not associated with the customer.
  Data Entry Errors: There may be typographical errors in the customer number or company code entered in the transaction.
  Deactivated Customer: The customer master record may exist but could be deactivated or marked for deletion.
  
  Solution:
  
  
  Create Customer Master Record:
  
  If the customer does not exist, you need to create a customer master record for the specified company code. This can be done using transaction code XD01 (for general data) or FD01 (for company code data).
  
  
  
  Check Existing Customer Master:
  
  Use transaction code XD03 (for general data) or FD03 (for company code data) to check if the customer master record exists for the specified company code. Ensure that the customer number and company code are correct.
  
  
  
  Verify Company Code:
  
  Ensure that the company code you are using in the transaction is correct and that it is associated with the customer master record.
  
  
  
  Reactivate Customer:
  
  If the customer master record exists but is inactive, you may need to reactivate it. This can be done using transaction code XD02 (for general data) or FD02 (for company code data).
  
  
  
  Consult with SAP Support:
  
  If you are unable to resolve the issue, consider consulting with your SAP support team or checking SAP Notes for any related issues or patches.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  XD01: Create Customer (General Data)
  XD02: Change Customer (General Data)
  XD03: Display Customer (General Data)
  FD01: Create Customer (Company Code Data)
  FD02: Change Customer (Company Code Data)
  FD03: Display Customer (Company Code Data)
  
  
  
  Master Data Management: Ensure that your organization has a proper process for maintaining customer master data to avoid such issues in the future.
  
  
  SAP Documentation: Refer to SAP Help documentation for more details on customer master data management and related transactions.
  
  
  By following these steps, you should be able to resolve the REEXFI273 error and ensure that the customer master record is correctly set up in the system.