How To Fix REEXFI272 - Master record does not exist for customer &1

SAP Error Message - Details

• Message type: E = Error

• Message class: REEXFI - Messages for Interface to FI

• Message number: 272

• Message text: Master record does not exist for customer &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message REEXFI272 - Master record does not exist for customer &1 ?

  The SAP error message REEXFI272 indicates that the system cannot find a master record for the specified customer in the financial accounting module. This typically occurs when you are trying to post a transaction related to a customer who does not have a corresponding master record in the system.
  Cause:
  
  Missing Customer Master Record: The most common cause is that the customer master record has not been created in the system.
  Incorrect Customer Number: The customer number you are trying to use may be incorrect or does not exist in the specified company code.
  Data Deletion: The customer master record may have been deleted or marked for deletion.
  Company Code Issues: The customer master record may exist, but not for the specific company code you are working with.
  
  Solution:
  
  
  Create Customer Master Record:
  
  If the customer does not exist, you need to create a new customer master record using transaction code XD01 (for general data) or FD01 (for company code data).
  Ensure that you enter all required information, including the customer number, name, address, and relevant financial data.
  
  
  
  Check Customer Number:
  
  Verify that you are using the correct customer number. You can use transaction code XD03 to display the customer master record and confirm its existence.
  
  
  
  Check for Deletion Flags:
  
  If the customer record exists but is not active, check if it has been marked for deletion. You can do this in the customer master record display (transaction code XD03 or FD03).
  
  
  
  Verify Company Code:
  
  Ensure that the customer master record exists for the specific company code you are working with. You can check this in the customer master data.
  
  
  
  Consult with Your SAP Administrator:
  
  If you are unsure about the status of the customer master record or need assistance, consult with your SAP administrator or support team.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  XD01: Create Customer (General Data)
  XD02: Change Customer (General Data)
  XD03: Display Customer (General Data)
  FD01: Create Customer (Company Code Data)
  FD02: Change Customer (Company Code Data)
  FD03: Display Customer (Company Code Data)
  
  
  
  Master Data Management: Ensure that your organization has proper procedures for maintaining customer master data to avoid such issues in the future.
  
  
  SAP Notes: Check SAP Notes for any specific patches or updates related to this error message, as there may be known issues or fixes provided by SAP.
  
  
  By following these steps, you should be able to resolve the REEXFI272 error and successfully process transactions related to the customer.