How To Fix RECPSF162 - 1 document output; spool no. &2; log &3

SAP Error Message - Details

• Message type: E = Error

• Message class: RECPSF - Correspondence Using Smart Forms

• Message number: 162

• Message text: 1 document output; spool no. &2; log &3

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

You can also use transaction <DS:TRAN.RECALA>RECALA</> to evaluate the
error log.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RECPSF162 - 1 document output; spool no. &2; log &3 ?

  The SAP error message RECPSF162 typically relates to issues with document output in the SAP system, specifically when dealing with spool requests. The message indicates that there is a problem with the document output for a specific spool number and log.
  Cause:
  The error can be caused by several factors, including:
  
  Spool Request Issues: The spool request may not have been processed correctly, or it may be in an error state.
  Output Device Configuration: There may be issues with the configuration of the output device (printer or email) that is supposed to handle the document output.
  Authorization Issues: The user may not have the necessary authorizations to access or process the spool request.
  Document Format Issues: The format of the document being generated may not be compatible with the output device.
  System Configuration: There may be configuration issues in the SAP system related to output management.
  
  Solution:
  To resolve the RECPSF162 error, you can follow these steps:
  
  
  Check Spool Request:
  
  Go to transaction code SP01 to view the spool requests.
  Look for the specific spool number mentioned in the error message and check its status.
  If the spool request is in an error state, try to delete it and reprocess the document output.
  
  
  
  Review Output Device Configuration:
  
  Check the configuration of the output device in transaction code SPAD.
  Ensure that the output device is correctly configured and is active.
  
  
  
  Check User Authorizations:
  
  Verify that the user has the necessary authorizations to access and process the spool request.
  You may need to consult with your SAP security team to ensure proper roles and permissions are assigned.
  
  
  
  Document Format Compatibility:
  
  Ensure that the document format being generated (e.g., PDF, print layout) is compatible with the output device.
  If necessary, adjust the output format settings in the relevant configuration.
  
  
  
  System Configuration:
  
  Review the configuration settings related to output management in your SAP system.
  Ensure that all necessary settings are correctly configured for document output.
  
  
  
  Check Logs:
  
  Review the log file mentioned in the error message (log &3) for more detailed information about the error.
  This log may provide specific insights into what went wrong during the document output process.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to document output and spool processing for any known issues or patches that may address the problem.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Refer to SAP documentation on output management and spool processing for best practices and troubleshooting steps.
  
  If the issue persists after following these steps, it may be necessary to involve your SAP Basis team or SAP support for further investigation.