How To Fix RECPSF060 - Printing not possible; contract is not a customer contract


SAP Error Message - Details

  • Message type: E = Error

  • Message class: RECPSF - Correspondence Using Smart Forms

  • Message number: 060

  • Message text: Printing not possible; contract is not a customer contract

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message RECPSF060 - Printing not possible; contract is not a customer contract ?

    The SAP error message RECPSF060 indicates that there is an issue with printing a document related to a contract that is not recognized as a customer contract. This error typically arises in the context of SAP's contract management or billing processes.

    Cause:

    The error can occur due to several reasons:

    1. Contract Type: The contract you are trying to print may not be classified as a customer contract in the system. It could be a vendor contract or another type of contract that does not support printing in the context you are attempting.
    2. Configuration Issues: There may be configuration settings in the SAP system that are not set up correctly for the type of contract you are working with.
    3. Document Type: The document type associated with the contract may not be configured for printing.
    4. Authorization Issues: The user may not have the necessary authorizations to print the document related to the contract.

    Solution:

    To resolve the error, you can take the following steps:

    1. Check Contract Type:

      • Verify that the contract you are trying to print is indeed a customer contract. You can do this by checking the contract details in the SAP system.
    2. Review Configuration:

      • Ensure that the contract type is correctly configured in the system. This may involve checking the settings in the customizing (SPRO) related to contract management and printing.
    3. Document Type Settings:

      • Check the document type associated with the contract. Ensure that it is set up to allow printing. This may involve reviewing the output types and their configurations.
    4. User Authorizations:

      • Confirm that the user attempting to print has the necessary authorizations to perform the print action. This may require coordination with your SAP security team.
    5. Consult SAP Notes:

      • Look for any relevant SAP Notes that may address this specific error message. SAP Notes can provide patches or additional guidance on resolving specific issues.
    6. Testing:

      • After making any changes, perform a test print to ensure that the issue has been resolved.

    Related Information:

    • Transaction Codes: You may need to use transaction codes such as ME33K (Display Contract) or ME31K (Create Contract) to review contract details.
    • Output Management: Familiarize yourself with the output management settings in SAP, as they play a crucial role in document printing.
    • SAP Help Portal: The SAP Help Portal can provide additional documentation and resources related to contract management and printing issues.

    If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.

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