How To Fix RECPOI011 - Document was not created; receiver &2 (&1) deceased on &3

SAP Error Message - Details

• Message type: E = Error

• Message class: RECPOI - Correspondence: Office Integration

• Message number: 011

• Message text: Document was not created; receiver &2 (&1) deceased on &3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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• What is the cause and solution for SAP error message RECPOI011 - Document was not created; receiver &2 (&1) deceased on &3 ?

  The SAP error message RECPOI011 indicates that a document could not be created because the receiver (identified by &2, which is typically a person or entity) is marked as deceased (indicated by &1) on the specified date (&3). This error is commonly encountered in scenarios involving personnel administration, payroll, or any other processes that require the status of a person or entity to be active.
  Cause:
  The primary cause of this error is that the system has a record indicating that the recipient of the document (such as a payment, notification, or report) is deceased. This status prevents the creation of any new documents related to that individual, as it is not appropriate to process transactions for someone who is no longer living.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Verify the Status: Check the status of the individual in the SAP system. You can do this by accessing the relevant personnel records or master data.
  
  
  Update Records: If the status is incorrect (for example, if the individual is not actually deceased), you may need to update the personnel records to reflect the correct status. This typically requires appropriate authorization.
  
  
  Consult with HR: If you are unsure about the status or how to proceed, consult with your HR department or the team responsible for maintaining personnel records. They can provide guidance on how to handle the situation.
  
  
  Document Handling: If the document creation is necessary for historical or legal reasons, consider whether there are alternative ways to document the information without violating the deceased status.
  
  
  Error Handling in Processes: If this error occurs frequently in your processes, consider implementing checks or validations in your workflow to prevent attempts to create documents for deceased individuals.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any updates or patches related to this error message. SAP frequently updates its software, and there may be specific notes addressing this issue.
  Documentation: Review SAP documentation related to personnel administration and document processing to understand how the system handles deceased individuals.
  User Roles and Authorizations: Ensure that users attempting to create documents have the necessary roles and authorizations to make changes to personnel records.
  
  By following these steps, you should be able to address the error and ensure that your document processing aligns with the correct status of individuals in your SAP system.