How To Fix RE290 - Customer account &1 &2 has been marked for deletion

SAP Error Message - Details

• Message type: E = Error

• Message class: RE - Earmarked funds

• Message number: 290

• Message text: Customer account &1 &2 has been marked for deletion

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message RE290 - Customer account &1 &2 has been marked for deletion ?

  The SAP error message RE290 indicates that a customer account has been marked for deletion. This typically occurs in the context of customer master data management within the SAP system. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Marked for Deletion: The customer account in question has been flagged as "marked for deletion" in the system. This means that the account is no longer active and cannot be used for transactions.
  Data Maintenance: This status is often set during data maintenance processes, either manually by a user or through a data migration process.
  Business Process: The marking for deletion could be part of a business process where customers are no longer active or have been merged with other accounts.
  
  Solution:
  
  
  Unmark the Account:
  
  If you have the necessary authorizations, you can unmark the customer account for deletion. This is typically done in the customer master data transaction (e.g., transaction code XD02 for general data or FD02 for financial data).
  Navigate to the customer account, and look for the option to remove the deletion flag. This is usually found in the "Status" or "Control" tab.
  
  
  
  Check Authorizations:
  
  Ensure that you have the appropriate permissions to modify customer master data. If you do not have the necessary authorizations, you will need to contact your SAP administrator or the person responsible for user roles.
  
  
  
  Consult with Business Users:
  
  Before unmarking the account, it’s advisable to consult with relevant business users or departments to confirm that the account should indeed be reactivated.
  
  
  
  Review Data Management Policies:
  
  If this issue arises frequently, it may be worth reviewing the data management policies and procedures to ensure that accounts are only marked for deletion when appropriate.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  XD02: Change Customer (General Data)
  FD02: Change Customer (Financial Data)
  SE16N: To check the customer master data table (e.g., KNA1 for general data).
  
  
  
  SAP Notes: Check SAP Notes for any specific patches or updates related to customer master data management that may address this issue.
  
  
  Documentation: Refer to SAP documentation or help files for detailed instructions on managing customer master data and understanding the implications of marking accounts for deletion.
  
  
  Support: If the issue persists or if you encounter additional errors, consider reaching out to SAP support for further assistance.
  
  
  By following these steps, you should be able to resolve the RE290 error and manage customer accounts effectively within your SAP system.