How To Fix RE032 - Customer &1 does not exist in company code &2

SAP Error Message - Details

• Message type: E = Error

• Message class: RE - Earmarked funds

• Message number: 032

• Message text: Customer &1 does not exist in company code &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message RE032 - Customer &1 does not exist in company code &2 ?

  The SAP error message RE032 indicates that a customer (identified by &1) does not exist in the specified company code (identified by &2). This error typically occurs in the context of financial transactions, customer master data management, or when trying to post documents related to a customer.
  Cause:
  
  Customer Master Data Not Created: The customer has not been created in the system for the specified company code.
  Incorrect Company Code: The company code specified in the transaction does not match the company code where the customer is defined.
  Data Deletion: The customer record may have been deleted or marked as inactive in the specified company code.
  Data Migration Issues: If data was migrated from another system, there may have been issues in transferring customer data correctly.
  Authorization Issues: The user may not have the necessary authorizations to view or access the customer data in the specified company code.
  
  Solution:
  
  
  Check Customer Master Data:
  
  Go to the customer master data transaction (e.g., XD03 for display).
  Enter the customer number and the company code to verify if the customer exists.
  If the customer does not exist, create a new customer record using transaction XD01 (for creating a customer) or FD01 (for creating a financial customer).
  
  
  
  Verify Company Code:
  
  Ensure that the correct company code is being used in the transaction. If the company code is incorrect, correct it and try again.
  
  
  
  Check for Deletion:
  
  If the customer was previously active, check if it has been marked for deletion or if it has been archived. You can check this in the customer master data.
  
  
  
  Data Migration Review:
  
  If the error occurred after a data migration, review the migration process to ensure that all customer records were transferred correctly.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access customer data in the specified company code. This may involve checking user roles and permissions.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  XD01: Create Customer (General Data)
  XD02: Change Customer (General Data)
  XD03: Display Customer (General Data)
  FD01: Create Customer (Financial Data)
  FD02: Change Customer (Financial Data)
  FD03: Display Customer (Financial Data)
  
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to customer master data management.
  
  
  Documentation: Refer to SAP documentation for customer master data management for more detailed procedures and guidelines.
  
  
  By following these steps, you should be able to resolve the RE032 error and ensure that the customer exists in the specified company code.