How To Fix RDSV_SD_XX275 - Document references must not be deleted; digital signatures exist

SAP Error Message - Details

• Message type: E = Error

• Message class: RDSV_SD_XX - Regulatory Document and Signature Validation in SD

• Message number: 275

• Message text: Document references must not be deleted; digital signatures exist

What causes this issue?

You tried to change recorded application data of specific postings but
document data of subsequent postings with generated digital signature
exist.
The change is legally prohibited for the country of the company code and
for the number range that you use since the regeneration of digital
signatures is legally forbidden.

System Response

The system prevents the change to avoid that the existing digital
signatures become invalid.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RDSV_SD_XX275 - Document references must not be deleted; digital signatures exist ?

  The SAP error message RDSV_SD_XX275 indicates that there are digital signatures associated with a document, and as a result, the system does not allow the deletion of that document reference. This is a safeguard to ensure the integrity and authenticity of documents that have been digitally signed.
  Cause:
  
  Digital Signatures: The document you are trying to delete has one or more digital signatures associated with it. Digital signatures are used to verify the authenticity and integrity of a document, and deleting such documents could compromise their validity.
  Document References: The system is designed to prevent the deletion of documents that are critical for compliance, auditing, or legal purposes.
  
  Solution:
  
  Check Digital Signatures: Before attempting to delete the document, check if there are any digital signatures associated with it. You may need to review the document's history or properties to see the signatures.
  Remove Digital Signatures: If it is appropriate and permissible within your organization's policies, you may need to remove the digital signatures from the document before attempting to delete it. This can usually be done through the document management or signature management functionality in SAP.
  Consult with Stakeholders: If the document is critical, consult with relevant stakeholders (e.g., compliance, legal, or IT departments) to determine the best course of action. They may advise against deleting the document or suggest alternative solutions.
  Use Alternative Methods: If deletion is not possible, consider marking the document as inactive or archiving it instead of deleting it. This way, you can maintain compliance while managing your document references.
  
  Related Information:
  
  SAP Documentation: Refer to SAP's official documentation for more details on document management and digital signatures.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that deal with document management (e.g., transaction codes for document display, signature management).
  User Roles and Permissions: Ensure that you have the necessary permissions to manage digital signatures and document deletions in your SAP environment.
  Audit Trails: Be aware that actions taken on documents with digital signatures may be subject to audit trails, and any changes should be documented appropriately.
  
  If you continue to face issues or if the document is critical, consider reaching out to SAP support for further assistance.