How To Fix RDSV_FI_XX701 - Digital signature cannot be created

SAP Error Message - Details

• Message type: E = Error

• Message class: RDSV_FI_XX - Regulatory Document and Signature Validation in FI

• Message number: 701

• Message text: Digital signature cannot be created

What causes this issue?

An error occurred during the checks for creating the digital signature.
Data required to create the digital signature or to validate the process
to sign are not available.

System Response

The digital signature cannot be generated because it would be invalid.
The current document cannot not be posted.

How to fix this error?

Make a note of the procedure that leads to this error and contact SAP
development support.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RDSV_FI_XX701 - Digital signature cannot be created ?

  The SAP error message RDSV_FI_XX701, which indicates that a digital signature cannot be created, typically arises in the context of electronic document processing, such as when dealing with invoices or other financial documents that require digital signatures for validation and authenticity.
  Causes:
  
  
  Missing or Incorrect Configuration: The digital signature functionality may not be properly configured in the SAP system. This could include missing certificates or incorrect settings in the digital signature configuration.
  
  
  Certificate Issues: The digital certificate used for signing may be expired, revoked, or not properly installed in the system.
  
  
  Authorization Issues: The user attempting to create the digital signature may not have the necessary authorizations or roles assigned to perform this action.
  
  
  Technical Issues: There may be underlying technical issues, such as problems with the cryptographic library or the communication with the signature service.
  
  
  System Updates or Changes: Recent updates or changes to the SAP system or related components may have affected the digital signature functionality.
  
  
  Solutions:
  
  
  Check Configuration: Verify the configuration settings for digital signatures in the SAP system. Ensure that all necessary parameters are correctly set up.
  
  
  Validate Certificates: Check the status of the digital certificates being used. Ensure they are valid, not expired, and properly installed in the system. If necessary, renew or replace the certificates.
  
  
  Review Authorizations: Ensure that the user has the appropriate authorizations to create digital signatures. This may involve checking user roles and permissions in the SAP system.
  
  
  Technical Troubleshooting: Investigate any technical issues that may be affecting the digital signature process. This could involve checking logs for errors, ensuring that the cryptographic libraries are functioning correctly, and verifying connectivity to any external signature services.
  
  
  Consult Documentation: Refer to SAP documentation or support notes related to digital signatures for any specific guidance or troubleshooting steps.
  
  
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide specific patches or updates that address the issue.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Documentation: Review SAP documentation related to digital signatures, including configuration guides and best practices.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.