How To Fix RDSV_FI_XX337 - Document already digitally signed, posting date cannot be changed anymore


SAP Error Message - Details

  • Message type: E = Error

  • Message class: RDSV_FI_XX - Regulatory Document and Signature Validation in FI

  • Message number: 337

  • Message text: Document already digitally signed, posting date cannot be changed anymore

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message RDSV_FI_XX337 - Document already digitally signed, posting date cannot be changed anymore ?

    The SAP error message RDSV_FI_XX337 indicates that a document has already been digitally signed, and as a result, the posting date of that document cannot be changed anymore. This is typically encountered in financial transactions where digital signatures are used to ensure the integrity and authenticity of the document.

    Cause:

    1. Digital Signature Applied: The document has already been processed and a digital signature has been applied, which locks certain fields, including the posting date.
    2. Regulatory Compliance: In many jurisdictions, once a financial document is signed, it is legally binding, and changes to critical fields like the posting date are restricted to maintain compliance.
    3. System Configuration: The system may be configured to prevent changes to documents that have been signed to ensure data integrity.

    Solution:

    1. Review Document Status: Check the status of the document to confirm that it has indeed been signed. If it is necessary to change the posting date, you may need to reverse the document or create a new one.
    2. Reversal of Document: If the business process allows, consider reversing the signed document and creating a new one with the correct posting date. This may involve specific transaction codes depending on the type of document (e.g., invoices, journal entries).
    3. Consult with Compliance: If the document is subject to regulatory requirements, consult with your compliance or legal team to understand the implications of reversing or altering signed documents.
    4. System Configuration Check: If you believe that the system should allow changes under certain conditions, check with your SAP administrator or technical team to review the configuration settings related to digital signatures and document locking.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on handling digitally signed documents.
    • Documentation: Review SAP documentation related to digital signatures and document management to understand the implications of signing and the restrictions that come with it.
    • User Training: Ensure that users are trained on the implications of digital signatures and the processes for handling documents that have been signed.

    If the issue persists or if you need further assistance, consider reaching out to SAP support or your internal IT team for more tailored help based on your specific SAP environment and configuration.

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