How To Fix RDSV_DS_GEN_XX115 - Digital signature cannot be generated using this client role

SAP Error Message - Details

• Message type: E = Error

• Message class: RDSV_DS_GEN_XX - Regulatory validation of certificates

• Message number: 115

• Message text: Digital signature cannot be generated using this client role

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RDSV_DS_GEN_XX115 - Digital signature cannot be generated using this client role ?

  The SAP error message RDSV_DS_GEN_XX115 indicates that a digital signature cannot be generated due to issues related to the client role configuration. This error typically arises in scenarios where digital signatures are required, such as in document management or electronic invoicing processes.
  Cause:
  The primary causes for this error can include:
  
  Client Role Configuration: The client role assigned to the user may not have the necessary authorizations or settings to generate digital signatures.
  Missing Authorizations: The user may lack the required authorizations in their role to perform digital signature operations.
  Incorrect System Settings: There may be system-wide settings that prevent the generation of digital signatures for the current client or user role.
  Technical Issues: There could be underlying technical issues, such as problems with the digital signature service or configuration.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check User Role and Authorizations:
  
  Verify that the user has the appropriate role assigned that includes the necessary authorizations for digital signature generation.
  Use transaction code PFCG to review the role and ensure it includes the required authorization objects related to digital signatures.
  
  
  
  Review Client Settings:
  
  Ensure that the client settings allow for digital signatures. This can be checked in the system configuration settings.
  Consult with your SAP Basis team to confirm that the client is properly configured for digital signature functionality.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to digital signatures to ensure that all prerequisites and configurations are met.
  
  
  
  Check for Technical Issues:
  
  Investigate any technical issues that may be affecting the digital signature service. This may involve checking logs or system messages for errors.
  If necessary, restart the relevant services or consult with your technical team for further diagnosis.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP Support for assistance. Provide them with the error message and any relevant details about the configuration and user roles.
  
  
  
  Related Information:
  
  SAP Notes: Look for specific SAP Notes related to digital signatures and the error message RDSV_DS_GEN_XX115. These notes may provide additional insights or patches.
  Authorization Objects: Familiarize yourself with the relevant authorization objects that govern digital signature capabilities, such as S_USER_AUTH or others specific to your implementation.
  Documentation: Review the SAP Help Portal for documentation on digital signatures and their configuration in your specific SAP module (e.g., SAP S/4HANA, SAP ECC).
  
  By following these steps, you should be able to identify and resolve the issue causing the RDSV_DS_GEN_XX115 error.