How To Fix RDM_OPT_PROMO_IN011 - Promotion type &1 of promotion &2 has no customer type

RDM_OPT_PROMO_IN011 - Overview

• Message type: E = Error

• Message class: RDM_OPT_PROMO_IN - Demand Management Promotion Inbound Interface

• Message number: 011

• Message text: Promotion type &1 of promotion &2 has no customer type

What causes this issue?

Promotion &V2& is assigned to promotion type &V1&. Promotion type &V1&
has no customer type.

System Response

The customer type of promotion &V2& is deleted.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

RDM_OPT_PROMO_IN011 - Details

• The SAP error message RDM_OPT_PROMO_IN011 indicates that a promotion type defined in the system does not have an associated customer type. This can occur in the context of promotional campaigns where specific customer segments are targeted, and the system requires a valid customer type to process the promotion correctly.
  
  Cause:
  
  Missing Configuration: The promotion type defined in the system may not have been configured with a corresponding customer type. This can happen if the promotion was created without specifying the necessary customer segmentation.
  Data Inconsistency: There may be inconsistencies in the master data or configuration settings that lead to the promotion type not being linked to any customer type.
  Incorrect Promotion Setup: The promotion might have been set up incorrectly, leading to the absence of a required customer type.
  
  
  Solution:
  
  
  Check Promotion Configuration:
  
  Navigate to the promotion configuration settings in SAP.
  Verify that the promotion type in question is correctly linked to a valid customer type.
  If not, update