How To Fix RDM_OPT_PROMO_IN010 - Promotion type &1 of promotion &2 has no media type

SAP Error Message - Details

• Message type: E = Error

• Message class: RDM_OPT_PROMO_IN - Demand Management Promotion Inbound Interface

• Message number: 010

• Message text: Promotion type &1 of promotion &2 has no media type

What causes this issue?

Promotion&V2& is assigned to promotion type &V1&. Promotion type &V1&
has no media type.

System Response

The media type of promotion &V2& is deleted.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RDM_OPT_PROMO_IN010 - Promotion type &1 of promotion &2 has no media type ?

  The SAP error message RDM_OPT_PROMO_IN010 indicates that a promotion type specified in the promotion configuration does not have an associated media type. This can occur in the context of SAP's Retail Promotion Management (RPM) or similar modules where promotions are defined and managed.
  Cause:
  
  Missing Media Type: The promotion type defined in the promotion configuration does not have a media type assigned to it. Media types are essential for determining how the promotion will be communicated or executed (e.g., through flyers, digital ads, etc.).
  Configuration Error: There may be a misconfiguration in the promotion setup, where the media type was not specified or was incorrectly set.
  Data Inconsistency: There could be inconsistencies in the master data or configuration settings that lead to this error.
  
  Solution:
  
  
  Check Promotion Configuration:
  
  Navigate to the promotion configuration in the SAP system.
  Verify that the promotion type specified (e.g., &1) has a valid media type assigned.
  If not, assign an appropriate media type to the promotion type.
  
  
  
  Define Media Types:
  
  If the media type does not exist, you may need to create a new media type in the system.
  Ensure that the media type is correctly defined and linked to the promotion type.
  
  
  
  Review Documentation:
  
  Consult the SAP documentation or help resources for guidance on how to properly configure promotions and media types.
  
  
  
  Test the Configuration:
  
  After making changes, test the promotion setup to ensure that the error is resolved and that the promotion functions as intended.
  
  
  
  Consult with SAP Support:
  
  If the issue persists after checking the configuration, consider reaching out to SAP support for further assistance. They may provide insights specific to your system version or configuration.
  
  
  
  Related Information:
  
  Promotion Management: Understanding how promotions are managed in SAP, including the roles of promotion types and media types.
  Master Data Management: Ensuring that all relevant master data is correctly set up and maintained in the system.
  SAP Notes and Knowledge Base: Check for any SAP Notes related to this error message for additional troubleshooting steps or patches that may address the issue.
  
  By following these steps, you should be able to resolve the error message RDM_OPT_PROMO_IN010 and ensure that your promotions are correctly configured in SAP.