How To Fix RDM_OPT_PROMO_IN005 - Media type &1 and customer type &2 of promotion &3 are not changed

RDM_OPT_PROMO_IN005 - Overview

• Message type: E = Error

• Message class: RDM_OPT_PROMO_IN - Demand Management Promotion Inbound Interface

• Message number: 005

• Message text: Media type &1 and customer type &2 of promotion &3 are not changed

What causes this issue?

You have selected promotion &V3& for processing. In this promotion, the
media type and/or the customer type is already filled. In the options,
you specified that promotions with filled attributes are not to be
processed.

System Response

The previous values for media type (&V1&) and customer type (&V2&) are
not changed.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RDM_OPT_PROMO_IN005 - Media type &1 and customer type &2 of promotion &3 are not changed ?

  The SAP error message RDM_OPT_PROMO_IN005 indicates that there is an issue with the promotion configuration in the Retail Data Management (RDM) module. Specifically, it suggests that the media type and customer type associated with a particular promotion have not been changed or updated as expected.
  
  Cause:
  
  
  Configuration Issues: The media type or customer type for the promotion may not be correctly configured in the system.
  Data Inconsistency: There may be inconsistencies in the data related to the promotion, such as missing or incorrect entries in the relevant tables.
  Authorization Issues: The user may not have the necessary permissions to make changes to the promotion settings.
  System Errors: There could be a temporary system error or bug that is preventing the changes from being applied.
  
  
  Solution:
  
  Check Configuration: Verify the configuration settings for the promotion in the RDM module. Ensure that the media type and customer type are correctly defined.
  Review Data: Check the relevant tables for any inconsistencies