How To Fix RDM_OPT_INBOUND039 - Price activation for promotion &1 (&2) not started automatically

SAP Error Message - Details

• Message type: E = Error

• Message class: RDM_OPT_INBOUND - Import Framework Message Class

• Message number: 039

• Message text: Price activation for promotion &1 (&2) not started automatically

What causes this issue?

The price activation for promotion &V1& which was generated from
external promotion &V2&, was not started automatically.

System Response

The promotion prices and discounts are not activated automatically.

How to fix this error?

Activate the prices for promotion &V1& manually. You can use
transactions WAK5 and WAK16 for this.

Procedure for System Administrators

In Customizing under 'Default Values for Promotions via XI Interface',
you can determine that the prices are activated automatically following
a successful import.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RDM_OPT_INBOUND039 - Price activation for promotion &1 (&2) not started automatically ?

  The SAP error message RDM_OPT_INBOUND039 indicates that the price activation for a promotion has not been started automatically. This can occur in the context of SAP Retail or SAP Promotion Management, where promotions are set up to manage pricing and discounts for products.
  Cause:
  The error can be caused by several factors, including:
  
  Configuration Issues: The system may not be properly configured to automatically trigger price activation for promotions.
  Missing Data: Required data for the promotion may be incomplete or missing, preventing the automatic activation process.
  System Settings: The settings in the promotion management module may not allow for automatic activation.
  Job Scheduling: The background job responsible for activating prices may not be scheduled or may have failed.
  Authorization Issues: The user or process attempting to activate the promotion may lack the necessary authorizations.
  
  Solution:
  To resolve the issue, consider the following steps:
  
  
  Check Configuration:
  
  Review the configuration settings for promotions in the SAP system to ensure that automatic price activation is enabled.
  Verify that the promotion type supports automatic activation.
  
  
  
  Validate Promotion Data:
  
  Ensure that all required fields for the promotion are filled out correctly.
  Check for any inconsistencies or errors in the promotion setup.
  
  
  
  Review Job Scheduling:
  
  Check if the background job for price activation is scheduled and running correctly.
  If necessary, manually trigger the job or check the job logs for any errors.
  
  
  
  Authorization Check:
  
  Ensure that the user or process has the necessary authorizations to perform price activation.
  Review user roles and permissions related to promotion management.
  
  
  
  Manual Activation:
  
  If automatic activation fails, consider manually activating the promotion prices as a temporary workaround.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to promotion management and price activation for any specific guidance or known issues.
  
  
  
  Contact Support:
  
  If the issue persists, consider reaching out to SAP support for further assistance, providing them with the error message and any relevant details.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as RDM1 (for managing promotions) and RDM2 (for price activation) to navigate the system effectively.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to ensure that price activation for promotions is handled correctly in your SAP system.