How To Fix RDM_OPT_INBOUND036 - Promotion was not created

SAP Error Message - Details

• Message type: E = Error

• Message class: RDM_OPT_INBOUND - Import Framework Message Class

• Message number: 036

• Message text: Promotion was not created

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RDM_OPT_INBOUND036 - Promotion was not created ?

  The SAP error message RDM_OPT_INBOUND036, which states "Promotion was not created," typically occurs in the context of SAP Retail or SAP Promotion Management. This error can arise due to various reasons related to the configuration or data integrity of the promotion setup.
  Possible Causes:
  
  Missing Required Fields: Essential fields required for creating a promotion may not be filled out correctly or are missing.
  Invalid Dates: The start and end dates for the promotion may not be valid or may overlap with other promotions.
  Inconsistent Data: There may be inconsistencies in the data related to the promotion, such as invalid product IDs or store locations.
  Authorization Issues: The user may not have the necessary permissions to create promotions.
  System Configuration: There may be issues with the configuration settings in the SAP system that prevent the promotion from being created.
  Business Rules: The promotion may violate certain business rules defined in the system.
  
  Solutions:
  
  Check Required Fields: Ensure that all mandatory fields are filled out correctly. Review the promotion details for completeness.
  Validate Dates: Confirm that the start and end dates of the promotion are valid and do not conflict with existing promotions.
  Data Integrity: Verify that all related data (products, stores, etc.) is correct and exists in the system.
  User Permissions: Check the user’s authorization roles to ensure they have the necessary permissions to create promotions.
  Review Configuration: Consult with your SAP administrator to review the configuration settings related to promotions and ensure they are set up correctly.
  Consult Business Rules: Review any business rules that may be in place to ensure the promotion adheres to them.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as RDM1 (for managing promotions) to navigate the promotion management module effectively.
  Documentation: Refer to SAP documentation or user manuals for detailed guidance on setting up promotions and troubleshooting common issues.
  Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to successfully create the promotion.