How To Fix RDM_BBY423 - Missing discount scale type override on the Get side

SAP Error Message - Details

• Message type: E = Error

• Message class: RDM_BBY - Bonus Buy: Messages

• Message number: 423

• Message text: Missing discount scale type override on the Get side

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message RDM_BBY423 - Missing discount scale type override on the Get side ?

  The SAP error message RDM_BBY423 indicates that there is a missing discount scale type override on the "Get" side of a transaction or process. This error typically arises in the context of pricing and discount management within SAP, particularly when dealing with conditions and scales for pricing.
  Cause:
  
  Configuration Issues: The discount scale type may not be properly configured in the system. This could be due to missing entries in the condition records or incorrect settings in the pricing procedure.
  Master Data Issues: The relevant master data (such as customer master, material master, or condition records) may not have the necessary discount scale type defined.
  Incompatibility: There may be an incompatibility between the pricing procedure and the discount scale type being used, leading to the system not being able to find the appropriate override.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the configuration settings for pricing in SAP (Transaction code: SPRO).
  Navigate to the relevant pricing procedure and ensure that the discount scale type is correctly defined and linked to the appropriate condition types.
  
  
  
  Review Condition Records:
  
  Use transaction codes like VK11 or VK12 to check the condition records for the relevant discount types.
  Ensure that the discount scale type is correctly assigned and that there are no missing entries.
  
  
  
  Master Data Verification:
  
  Verify the customer and material master data to ensure that they are correctly set up to use the discount scale type.
  Check if the relevant sales area and other parameters are correctly defined.
  
  
  
  Test Pricing Procedure:
  
  Test the pricing procedure in a controlled environment to see if the error can be replicated and to identify the specific conditions under which it occurs.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific error message for any additional insights or updates that may be relevant.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above areas, consider reaching out to SAP support for further assistance, especially if this is a critical issue affecting business operations.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VK11, VK12, VK13 (for condition records), and SPRO (for configuration).
  SAP Notes: Search for SAP Notes related to RDM_BBY423 for any patches or updates that may address the issue.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, providing insights or solutions from other users.
  
  By following these steps, you should be able to identify and resolve the cause of the RDM_BBY423 error in your SAP system.