How To Fix RDM_BBY422 - Missing discount scale type on the Get side

SAP Error Message - Details

• Message type: E = Error

• Message class: RDM_BBY - Bonus Buy: Messages

• Message number: 422

• Message text: Missing discount scale type on the Get side

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message RDM_BBY422 - Missing discount scale type on the Get side ?

  The SAP error message RDM_BBY422, which indicates a "Missing discount scale type on the Get side," typically arises in the context of pricing and discount management within SAP systems, particularly when dealing with the RDM (Retail Data Management) module or similar pricing functionalities.
  Cause:
  The error usually occurs when there is a mismatch or absence of a discount scale type in the pricing conditions for a specific transaction or document. This can happen due to several reasons, including:
  
  Configuration Issues: The discount scale type may not be properly configured in the system.
  Missing Master Data: The relevant master data (like pricing conditions, discount scales, or customer-specific pricing) may not be set up correctly or is missing.
  Inconsistent Data: There may be inconsistencies between the data in the "Get" side (the side retrieving the data) and the "Set" side (the side sending the data).
  Custom Development: If there are custom developments or enhancements in the pricing logic, they may not be handling discount scales correctly.
  
  Solution:
  To resolve the RDM_BBY422 error, you can follow these steps:
  
  
  Check Configuration:
  
  Go to the configuration settings for pricing and discounts in your SAP system.
  Ensure that the discount scale types are defined and correctly assigned to the relevant pricing conditions.
  
  
  
  Review Master Data:
  
  Verify that the necessary master data for customers, materials, and pricing conditions is complete and accurate.
  Check if the discount scale type is assigned to the relevant pricing condition records.
  
  
  
  Analyze Pricing Conditions:
  
  Use transaction codes like VK11 (Create Condition) or VK12 (Change Condition) to review the pricing conditions and ensure that the discount scale type is specified.
  
  
  
  Check for Custom Logic:
  
  If there are any custom developments or enhancements, review the code to ensure that it correctly handles discount scales and does not lead to missing types.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the RDM module and discount management for any specific guidance or known issues.
  
  
  
  Testing:
  
  After making the necessary changes, perform tests to ensure that the error no longer occurs and that the pricing logic works as expected.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the RDM_BBY422 error.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VK11, VK12, VK13 (for condition maintenance) and SE80 (for development).
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after following these steps, it may be beneficial to consult with your SAP support team or a consultant who specializes in SAP pricing and discount management.