How To Fix RDM_BBY365 - Bonus buy with total discount cannot have a 'Discount Price' on Get side

SAP Error Message - Details

• Message type: E = Error

• Message class: RDM_BBY - Bonus Buy: Messages

• Message number: 365

• Message text: Bonus buy with total discount cannot have a 'Discount Price' on Get side

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message RDM_BBY365 - Bonus buy with total discount cannot have a 'Discount Price' on Get side ?

  The SAP error message RDM_BBY365 typically occurs in the context of promotions or pricing in the Retail Data Management (RDM) module. This specific error indicates that there is a conflict in the pricing setup for a "Bonus Buy" promotion where a total discount is applied, but a 'Discount Price' is also specified on the "Get" side of the promotion.
  Cause:
  The error arises due to the following reasons:
  
  Conflicting Pricing Rules: The promotion is set up to provide a total discount, but at the same time, a specific discount price is defined for the items being purchased (the "Get" side). This creates a conflict because the system does not allow both a total discount and a specific discount price to be applied simultaneously.
  Configuration Issues: There may be issues in the configuration of the promotion in the system, leading to this conflict.
  Data Entry Errors: Incorrect data entry while setting up the promotion can also lead to this error.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Review Promotion Setup:
  
  Go to the promotion setup in the SAP system and check the configuration for the "Bonus Buy" promotion.
  Ensure that you are not specifying both a total discount and a discount price for the same promotion.
  
  
  
  Adjust Pricing Rules:
  
  If a total discount is intended, remove the 'Discount Price' from the "Get" side of the promotion.
  Alternatively, if a specific discount price is required, consider removing the total discount from the promotion setup.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or guidelines for setting up promotions to ensure compliance with the system's requirements.
  
  
  
  Testing:
  
  After making the necessary adjustments, test the promotion to ensure that it works as intended without triggering the error.
  
  
  
  Seek Help from SAP Support:
  
  If the issue persists after making adjustments, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  
  
  Related Information:
  
  Promotion Types: Understand the different types of promotions available in SAP RDM and their specific requirements.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional guidance.
  Training: Consider training sessions for users involved in setting up promotions to minimize errors in the future.
  
  By following these steps, you should be able to resolve the RDM_BBY365 error and successfully configure your promotions in SAP.