How To Fix RDM_BBY363 - Copy process aborted; bonus buy profile &1 not found

SAP Error Message - Details

• Message type: E = Error

• Message class: RDM_BBY - Bonus Buy: Messages

• Message number: 363

• Message text: Copy process aborted; bonus buy profile &1 not found

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message RDM_BBY363 - Copy process aborted; bonus buy profile &1 not found ?

  The SAP error message RDM_BBY363 indicates that a copy process has been aborted because the specified bonus buy profile (denoted as &1) could not be found. This error typically occurs in the context of promotional pricing or bonus buy configurations within the SAP system, particularly in the Retail or Sales and Distribution modules.
  Cause:
  
  
  Missing Bonus Buy Profile: The primary cause of this error is that the system is trying to reference a bonus buy profile that does not exist in the database. This could be due to:
  
  The profile was never created.
  The profile was deleted or deactivated.
  There is a typo or incorrect reference in the configuration or during the copy process.
  
  
  
  Configuration Issues: There may be issues with the configuration settings related to bonus buy promotions, leading to the system not being able to locate the specified profile.
  
  
  Authorization Issues: In some cases, the user may not have the necessary authorizations to access the bonus buy profile, leading to the perception that it does not exist.
  
  
  Solution:
  
  
  Verify Profile Existence:
  
  Check if the bonus buy profile exists in the system. You can do this by navigating to the relevant transaction code (e.g., RDM1 for managing bonus buy profiles) and searching for the profile using the identifier provided in the error message.
  
  
  
  Create or Restore Profile:
  
  If the profile does not exist, you may need to create it. Ensure that all necessary details are filled out correctly.
  If the profile was deleted, you may need to restore it from a backup or recreate it based on previous configurations.
  
  
  
  Check Configuration:
  
  Review the configuration settings related to bonus buy promotions to ensure they are set up correctly. This includes checking any related settings in the pricing procedure or promotion management.
  
  
  
  Authorization Check:
  
  Ensure that the user executing the process has the necessary authorizations to access and manage bonus buy profiles. If not, work with your SAP security team to grant the required permissions.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for additional guidance on managing bonus buy profiles and troubleshooting related errors.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as RDM1 (to manage bonus buy profiles) and RDM2 (to manage bonus buy conditions).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide insights into similar issues faced by other users and potential fixes.
  Support: If the issue persists after following the above steps, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  By following these steps, you should be able to resolve the error and successfully complete the copy process related to the bonus buy profile.