How To Fix RDM_BBY173 - Maintain at least one sales organization and distribution channel


SAP Error Message - Details

  • Message type: E = Error

  • Message class: RDM_BBY - Bonus Buy: Messages

  • Message number: 173

  • Message text: Maintain at least one sales organization and distribution channel

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message RDM_BBY173 - Maintain at least one sales organization and distribution channel ?

    The SAP error message RDM_BBY173 indicates that there is a requirement to maintain at least one sales organization and distribution channel for a specific business process, typically related to sales and distribution (SD) or material management (MM) modules. This error often occurs when trying to create or modify a sales document, material master, or customer master record without the necessary configuration.

    Cause:

    The error is triggered when:

    1. Sales Organization and Distribution Channel Not Defined: The system requires that at least one sales organization and distribution channel be defined for the relevant master data (e.g., customer, material).
    2. Missing Configuration: The necessary configuration in the SAP system for sales organization and distribution channel is either incomplete or not set up.
    3. Data Inconsistency: There may be inconsistencies in the data where the sales organization or distribution channel is not linked correctly.

    Solution:

    To resolve the error, you can follow these steps:

    1. Check Sales Organization and Distribution Channel:

      • Go to the relevant transaction (e.g., VD01 for customer master, MM01 for material master).
      • Ensure that you have selected a valid sales organization and distribution channel.
    2. Maintain Sales Organization and Distribution Channel:

      • If you are creating a new customer or material, ensure that you maintain at least one sales organization and distribution channel in the master data.
      • For customers, you can do this in the customer master data screen under the sales area section.
    3. Configuration in SPRO:

      • If you are an SAP administrator or have access to configuration, navigate to the following path in SPRO:
        • Sales and Distribution -> Master Data -> Business Partners -> Customer -> Define Sales Area.
      • Ensure that the sales organization and distribution channel are defined and linked correctly.
    4. Check for Data Consistency:

      • Use transaction SE16 or SE11 to check the relevant tables (e.g., KNA1 for customer master, MVKE for material sales data) to ensure that the entries for sales organization and distribution channel exist.
    5. User Authorizations:

      • Ensure that the user has the necessary authorizations to create or modify the sales organization and distribution channel.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as VD01, VD02, MM01, MM02, and SPRO.
    • SAP Notes: Check SAP Notes for any known issues or additional guidance related to this error message.
    • Documentation: Refer to SAP Help documentation for detailed information on sales organization and distribution channel setup.

    By following these steps, you should be able to resolve the RDM_BBY173 error and ensure that your sales organization and distribution channel are properly maintained in the SAP system.

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