Message type: E = Error
Message class: RDB_REC - RDB Individual Records
Message number: 002
Message text: No evaluation procedure was specified when calling up the SR interface
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RDB_REC002
- No evaluation procedure was specified when calling up the SR interface ?The SAP error message RDB_REC002 indicates that there is no evaluation procedure specified when trying to call up the Service Request (SR) interface. This error typically occurs in the context of SAP's Customer Relationship Management (CRM) or Service Management (SM) modules, where service requests are processed.
Cause: The error can be caused by several factors, including: Missing Configuration: The evaluation procedure may not be defined in the system configuration for the specific service request type you are trying to process. Incorrect Customization: If the system has been customized, the evaluation procedure might not have been properly set up or linked to the service request. Authorization Issues: Sometimes, the user may not have the necessary authorizations to access the evaluation procedure. Data Inconsistencies: There may be inconsistencies in the data related to the service request that prevent the evaluation procedure from being identified.
Solution: To resolve the RDB_REC002 error, you can take the following steps: Check Configuration: Go to the configuration
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