How To Fix RA672 - CCMS agent sapstartsrv is not completely configured

SAP Error Message - Details

• Message type: E = Error

• Message class: RA - Monitoring structure dialog message

• Message number: 672

• Message text: CCMS agent sapstartsrv is not completely configured

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RA672 - CCMS agent sapstartsrv is not completely configured ?

  The SAP error message RA672 indicates that the CCMS (Computing Center Management System) agent, specifically the sapstartsrv service, is not completely configured. This can lead to issues with monitoring and managing the SAP system effectively.
  Cause
  The error can be caused by several factors, including:
  
  Incomplete Configuration: The sapstartsrv service may not have been fully configured during the installation or setup of the SAP system.
  Missing Parameters: Required parameters for the CCMS agent may be missing or incorrectly set in the configuration files.
  Service Not Running: The sapstartsrv service may not be running, which can prevent proper communication with the CCMS.
  Network Issues: There may be network connectivity issues that prevent the CCMS agent from communicating with the SAP system.
  Authorization Issues: The user running the sapstartsrv service may not have the necessary permissions to access required resources.
  
  Solution
  To resolve the RA672 error, you can follow these steps:
  
  
  Check Configuration:
  
  Verify the configuration of the sapstartsrv service. Ensure that all required parameters are set correctly in the instance profile.
  You can check the instance profile using transaction RZ10 in the SAP GUI.
  
  
  
  Start the Service:
  
  Ensure that the sapstartsrv service is running. You can start it using the command line or through the SAP Management Console (SAP MC).
  Use the command: startsap R3 <instance> to start the service.
  
  
  
  Review Logs:
  
  Check the logs for any errors or warnings related to the sapstartsrv service. The logs can be found in the dev_w* files in the work directory of the instance.
  
  
  
  Network Configuration:
  
  Ensure that there are no network issues preventing communication between the CCMS agent and the SAP system. Check firewall settings and network configurations.
  
  
  
  User Permissions:
  
  Verify that the user account running the sapstartsrv service has the necessary permissions to access the required resources.
  
  
  
  Reconfigure CCMS Agent:
  
  If the issue persists, consider reconfiguring the CCMS agent. This may involve reinstalling or reinitializing the agent.
  
  
  
  SAP Notes:
  
  Check for any relevant SAP Notes that may provide additional guidance or patches related to this error. You can search for notes in the SAP Support Portal.
  
  
  
  Related Information
  
  SAP Documentation: Refer to the official SAP documentation for detailed information on configuring the CCMS agent and troubleshooting common issues.
  SAP Community: Engage with the SAP Community forums for insights and solutions shared by other SAP users who may have encountered similar issues.
  Support Packages: Ensure that your SAP system is up to date with the latest support packages and patches, as these may contain fixes for known issues.
  
  By following these steps, you should be able to diagnose and resolve the RA672 error related to the CCMS agent sapstartsrv.