How To Fix RA673 - CCMS agent sapstartsrv is not configured for central system &1

SAP Error Message - Details

• Message type: E = Error

• Message class: RA - Monitoring structure dialog message

• Message number: 673

• Message text: CCMS agent sapstartsrv is not configured for central system &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message RA673 - CCMS agent sapstartsrv is not configured for central system &1 ?

  The SAP error message RA673 indicates that the CCMS (Computing Center Management System) agent sapstartsrv is not configured for the central system. This typically occurs in a distributed system landscape where the central instance is expected to manage the monitoring and administration of other instances.
  Cause:
  
  Configuration Issue: The sapstartsrv service is not properly configured on the central instance. This can happen if the service was not set up during installation or if the configuration was altered or corrupted.
  Network Issues: There may be network connectivity issues between the central system and the managed systems.
  Authorization Issues: The user or service account running the CCMS agent may not have the necessary permissions to access the central system.
  Version Mismatch: There may be a version mismatch between the central system and the managed systems, leading to compatibility issues.
  
  Solution:
  
  
  Check Configuration:
  
  Ensure that the sapstartsrv service is running on the central instance. You can check this using the SAP Management Console (SAP MC) or by using command line tools.
  Verify the configuration settings in the sapstartsrv configuration files. Ensure that the central instance is correctly defined.
  
  
  
  Restart the Service:
  
  Sometimes, simply restarting the sapstartsrv service can resolve transient issues. Use the appropriate command to restart the service.
  
  
  
  Network Connectivity:
  
  Check the network connectivity between the central system and the managed systems. Ensure that firewalls or network policies are not blocking the necessary ports.
  
  
  
  User Permissions:
  
  Verify that the user account running the CCMS agent has the necessary permissions to access the central system. You may need to adjust roles or authorizations.
  
  
  
  Check Logs:
  
  Review the logs for the sapstartsrv service and the CCMS agent for any additional error messages or warnings that could provide more context on the issue.
  
  
  
  SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that resolve known issues.
  
  
  
  Reconfigure CCMS:
  
  If the issue persists, you may need to reconfigure the CCMS settings. This can involve using transaction codes like RZ20 or RZ21 to manage monitoring settings.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for CCMS and sapstartsrv for detailed configuration steps.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  SAP Support: If the problem cannot be resolved through the above steps, consider reaching out to SAP Support for assistance.
  
  By following these steps, you should be able to diagnose and resolve the RA673 error message effectively.