How To Fix RA397 - You do not have authorization to create monitors or monitor sets here

SAP Error Message - Details

• Message type: E = Error

• Message class: RA - Monitoring structure dialog message

• Message number: 397

• Message text: You do not have authorization to create monitors or monitor sets here

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message RA397 - You do not have authorization to create monitors or monitor sets here ?

  The SAP error message RA397, which states "You do not have authorization to create monitors or monitor sets here," typically indicates that the user does not have the necessary authorizations to perform the action of creating monitors or monitor sets in the SAP system. This error is often encountered in the context of SAP Solution Manager or other monitoring tools within the SAP ecosystem.
  Cause:
  The primary cause of this error is a lack of appropriate authorization roles assigned to the user. In SAP, user permissions are managed through roles and authorizations, and if a user tries to perform an action for which they do not have the required permissions, they will receive an error message like RA397.
  Solution:
  To resolve this issue, you can take the following steps:
  
  
  Check User Roles:
  
  Verify the roles assigned to the user who is encountering the error. This can be done by navigating to the user management transaction (e.g., SU01) and checking the roles assigned to the user.
  
  
  
  Assign Required Authorizations:
  
  If the user does not have the necessary roles, you will need to assign the appropriate roles that include the authorization to create monitors or monitor sets. This typically involves roles related to monitoring and administration in SAP Solution Manager.
  
  
  
  Authorization Object:
  
  The specific authorization object that controls the ability to create monitors and monitor sets may vary depending on the SAP version and configuration. Common authorization objects to check include:
  
  S_TCODE (Transaction Codes)
  S_USER_AUTH (User Authorizations)
  S_SOLUTION_MANAGER (Solution Manager specific authorizations)
  
  
  
  
  
  Consult with Security Team:
  
  If you are not authorized to change user roles or if you are unsure which roles to assign, consult with your SAP security team or administrator. They can help identify the correct roles and ensure that the user has the necessary permissions.
  
  
  
  Testing:
  
  After making changes to the user roles, have the user log out and log back in to the SAP system to ensure that the new authorizations take effect. Then, test to see if the error persists.
  
  
  
  Related Information:
  
  SAP Notes and Documentation: Check SAP Notes for any specific guidance related to the RA397 error message. SAP frequently updates its documentation and may provide additional context or solutions.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SOLMAN_WORKCENTER for Solution Manager or ST03N for workload analysis, as these may be related to monitoring activities.
  User Management Transactions: Use transactions like SU01 (User Maintenance) and PFCG (Role Maintenance) to manage user roles and authorizations effectively.
  
  By following these steps, you should be able to resolve the RA397 error and enable the user to create monitors or monitor sets as needed.