How To Fix RA366 - Method runtime status could not be reset for some MTEs

SAP Error Message - Details

• Message type: E = Error

• Message class: RA - Monitoring structure dialog message

• Message number: 366

• Message text: Method runtime status could not be reset for some MTEs

What causes this issue?

An error occurred when you reset the runtime status of the method.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Display the CCMS Selfmonitoring monitor set in the SAP CCMS Technical
Expert Monitors. This monitor set tells you what is causing the
problem.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RA366 - Method runtime status could not be reset for some MTEs ?

  The SAP error message RA366, which states "Method runtime status could not be reset for some MTEs," typically occurs in the context of the SAP Solution Manager or when dealing with monitoring and alerting functionalities. This error indicates that the system encountered issues while trying to reset the runtime status of certain Monitoring Technical Elements (MTEs).
  Causes:
  
  Technical Issues: There may be underlying technical issues with the MTEs that prevent the status from being reset. This could be due to configuration errors, missing data, or inconsistencies in the monitoring setup.
  Authorization Problems: The user or process attempting to reset the status may not have the necessary authorizations to perform this action.
  System Performance: If the system is under heavy load or experiencing performance issues, it may not be able to process the reset request in a timely manner.
  Data Inconsistencies: There may be inconsistencies in the data related to the MTEs, which can prevent the status from being reset.
  
  Solutions:
  
  Check MTE Configuration: Review the configuration of the MTEs in question. Ensure that they are set up correctly and that all necessary parameters are defined.
  Review Authorizations: Verify that the user or process has the appropriate authorizations to reset the runtime status of the MTEs. Adjust roles and permissions as necessary.
  System Performance Monitoring: Monitor the system performance to ensure that it is not overloaded. If necessary, optimize system resources or schedule the reset during off-peak hours.
  Check for Errors in Logs: Look into the system logs (transaction SM21) and the application logs (transaction SLG1) for any related error messages that could provide more context on the issue.
  Restart Monitoring Services: Sometimes, restarting the monitoring services or the SAP Solution Manager itself can resolve transient issues.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve known issues.
  
  Related Information:
  
  SAP Solution Manager: This error is often encountered in the context of SAP Solution Manager, which is used for monitoring and managing SAP systems.
  Monitoring Technical Elements (MTEs): MTEs are components that represent various aspects of the monitored systems, such as performance metrics, alerts, and other operational data.
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. They can provide more detailed troubleshooting based on your specific system configuration and logs.
  
  By following these steps, you should be able to identify the cause of the RA366 error and implement a suitable solution.