How To Fix RA365 - Only CCMS administrators can reset runtime status


SAP Error Message - Details

  • Message type: E = Error

  • Message class: RA - Monitoring structure dialog message

  • Message number: 365

  • Message text: Only CCMS administrators can reset runtime status

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  • What is the cause and solution for SAP error message RA365 - Only CCMS administrators can reset runtime status ?

    The SAP error message RA365 "Only CCMS administrators can reset runtime status" typically occurs in the context of the SAP system's monitoring and management tools, particularly when dealing with the CCMS (Computing Center Management System). This error indicates that the user attempting to reset the runtime status of a process or job does not have the necessary authorizations to perform that action.

    Cause:

    1. Insufficient Authorizations: The user does not have the required roles or authorizations to reset the runtime status. Only users with specific CCMS administrator roles can perform this action.
    2. System Configuration: The system may be configured to restrict certain actions to specific user roles for security and operational integrity.

    Solution:

    1. Check User Roles: Ensure that the user attempting to reset the runtime status has the appropriate roles assigned. The user should have the necessary authorizations related to CCMS administration.

      • You can check user roles in transaction SU01 (User Maintenance) or PFCG (Role Maintenance).
    2. Assign CCMS Administrator Role: If the user does not have the required role, you may need to assign them a role that includes CCMS administration privileges. This typically involves:

      • Identifying the appropriate role (e.g., SAP_CCMS_ADMIN) that includes the necessary authorizations.
      • Assigning the role to the user in transaction PFCG.
    3. Consult with Security Team: If you are not authorized to change user roles, you may need to contact your SAP security team or system administrator to request the necessary changes.

    4. Use Alternative Methods: If immediate access is not possible, consider using alternative methods to monitor or manage the runtime status that do not require CCMS administrator privileges.

    Related Information:

    • CCMS Overview: The Computing Center Management System (CCMS) is a tool used for monitoring and managing SAP systems. It provides various functionalities, including performance monitoring, alerting, and job management.
    • Authorization Objects: Familiarize yourself with the relevant authorization objects related to CCMS, such as S_CCMS_ADMIN, which governs access to CCMS administration functions.
    • SAP Notes: Check for any relevant SAP Notes that may provide additional context or solutions related to this error message. You can search for notes in the SAP Support Portal.

    By ensuring that the user has the correct authorizations and roles, you should be able to resolve the RA365 error and allow the necessary actions to be performed within the SAP system.

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