How To Fix RA261 - Unable to determine MTE data for class &1 of system &2

SAP Error Message - Details

• Message type: E = Error

• Message class: RA - Monitoring structure dialog message

• Message number: 261

• Message text: Unable to determine MTE data for class &1 of system &2

What causes this issue?

MTE data could not be determined for the class in the specified system.
There may be problems with the specified system. These problems may be
caused if:
The destination system is not active
The destination server specified is not active
There is a problem with the destination or current system
There is a mistake in the definition of the destination system in
Transaction SM59.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check and test the definition of the destination system in Transaction
SM59. See the RFC documentation for help in testing and correcting the
problem.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RA261 - Unable to determine MTE data for class &1 of system &2 ?

  The SAP error message RA261 "Unable to determine MTE data for class &1 of system &2" typically relates to issues with monitoring and performance data collection in SAP systems. MTE stands for Monitoring Tree Element, which is part of the SAP Solution Manager's monitoring framework. This error indicates that the system is unable to retrieve or find the necessary monitoring data for a specific class in the specified system.
  Causes:
  
  Configuration Issues: The monitoring configuration for the specific class or system may not be set up correctly.
  Missing MTEs: The MTEs for the specified class may not be defined or may be missing in the system.
  Communication Problems: There could be communication issues between the SAP system and the Solution Manager, preventing data retrieval.
  Authorization Issues: The user or system may not have the necessary authorizations to access the MTE data.
  System Performance: If the system is under heavy load, it may not be able to respond to monitoring requests in a timely manner.
  
  Solutions:
  
  Check Configuration: Verify the configuration settings for the monitoring of the specific class in the SAP Solution Manager. Ensure that the MTEs are correctly defined and activated.
  Review MTE Definitions: Check if the MTEs for the specified class exist in the system. You can do this by navigating to the relevant transaction codes (like RZ20 or RZ21) to view the monitoring tree.
  Check Communication: Ensure that the communication between the SAP system and the Solution Manager is functioning correctly. This may involve checking RFC connections and network settings.
  Authorization Check: Verify that the user or system has the necessary authorizations to access the MTE data. This may involve checking roles and permissions in the SAP system.
  System Performance: Monitor the performance of the SAP system to ensure it is not overloaded. If necessary, optimize system performance or schedule monitoring tasks during off-peak hours.
  
  Related Information:
  
  Transaction Codes: Use transaction codes like RZ20 (CCMS Monitoring) and RZ21 (Define Monitoring) to manage and configure monitoring settings.
  SAP Notes: Check SAP Notes related to this error message for any specific patches or updates that may address the issue.
  Documentation: Refer to the SAP Help Portal for documentation on monitoring and performance management in SAP systems.
  Support: If the issue persists, consider reaching out to SAP Support for further assistance, providing them with detailed information about the error and the context in which it occurs.
  
  By following these steps, you should be able to diagnose and resolve the RA261 error in your SAP environment.