How To Fix RA039 - Basic monitor data cannot be determined

SAP Error Message - Details

• Message type: E = Error

• Message class: RA - Monitoring structure dialog message

• Message number: 039

• Message text: Basic monitor data cannot be determined

What causes this issue?

There is no alert information for this monitoring object.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Open the basic monitor and check in "Self-check" whether there are any
communication problems.
In the case of monitoring objects that are on an application server,
log onto this server and repeat the action. In this way you can check
whether or not communication between the servers has been disturbed.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RA039 - Basic monitor data cannot be determined ?

  The SAP error message RA039, which states "Basic monitor data cannot be determined," typically occurs in the context of Asset Accounting (FI-AA) when the system is unable to retrieve the necessary data for a specific asset. This can happen for various reasons, and understanding the cause is crucial for resolving the issue.
  Causes:
  
  Missing Master Data: The asset master data may not be fully maintained. This includes missing information such as the asset class, cost center, or location.
  Incorrect Configuration: The configuration settings for asset accounting may not be set up correctly, leading to issues in data retrieval.
  Data Consistency Issues: There may be inconsistencies in the data, such as missing or incorrect entries in related tables.
  Authorization Issues: The user may not have the necessary authorizations to access the required data.
  Period Closure: The posting period may be closed, preventing the system from accessing the necessary data for the asset.
  
  Solutions:
  
  Check Asset Master Data: Verify that all required fields in the asset master data are filled out correctly. Ensure that the asset class and other relevant information are properly maintained.
  Review Configuration Settings: Check the configuration settings in the Asset Accounting module to ensure they are set up correctly. This includes reviewing the settings for depreciation areas, asset classes, and other related configurations.
  Data Consistency Check: Run consistency checks on the asset data to identify any discrepancies. You can use transaction codes like AS02 (Change Asset) or AS03 (Display Asset) to review the asset details.
  Authorization Check: Ensure that the user has the necessary authorizations to access the asset data. This may involve checking user roles and permissions in the SAP system.
  Open Posting Period: If the posting period is closed, consider opening it temporarily to allow for the necessary data retrieval. However, be cautious with this approach to avoid unintended postings.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as AS01 (Create Asset), AS02 (Change Asset), AS03 (Display Asset), and OAOA (Asset Accounting Customizing).
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to the RA039 error. SAP Notes often provide patches or additional guidance for known issues.
  Documentation: Review SAP documentation related to Asset Accounting for best practices and troubleshooting steps.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.