How To Fix RA037 - Node (MTE) detail display cannot be displayed

SAP Error Message - Details

• Message type: E = Error

• Message class: RA - Monitoring structure dialog message

• Message number: 037

• Message text: Node (MTE) detail display cannot be displayed

What causes this issue?

Either of the following problems may have occurred:
There is no alert or detail information available for this monitoring
tree element (MTE). There may be a problem collecting information for
this MTE.
You have selected display options (<LS>Extras</> -> <LS>Display
options</>) that are not compatible with the MTE. Example: You have
deactivated the display of general and performance information and are
trying to display details on a performance MTE.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

To check the display options, do this:
Open the display options and ensure that all of the <LS>Detail data
dsply</> options are marked.
To analyze "no data available" problems, do this:
Open the basic monitor and check in "Self-check" whether there are any
communication problems.
In the case of monitoring objects that are on an application server,
log onto this server and repeat the action. In this way you can check
whether or not communication between the servers has been disturbed.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RA037 - Node (MTE) detail display cannot be displayed ?

  The SAP error message RA037, which states "Node (MTE) detail display cannot be displayed," typically occurs in the context of monitoring and managing technical systems within SAP Solution Manager or similar environments. This error can arise due to various reasons, and understanding the cause is essential for finding a solution.
  Causes of RA037 Error
  
  
  Missing Authorizations: The user may not have the necessary authorizations to view the details of the Monitoring Tree Element (MTE).
  
  
  Configuration Issues: There may be issues with the configuration of the monitoring setup in SAP Solution Manager, such as incorrect settings for the MTE.
  
  
  Technical Problems: There could be underlying technical issues, such as problems with the database, network connectivity, or the SAP system itself.
  
  
  Data Availability: The data required to display the MTE details may not be available or may not have been collected properly.
  
  
  System Performance: If the system is under heavy load or experiencing performance issues, it may not be able to retrieve and display the required information.
  
  
  Solutions to RA037 Error
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary roles and authorizations to access the MTE details. This can be done by reviewing the user roles in transaction PFCG.
  
  
  
  Review Configuration:
  
  Verify the configuration settings for the MTE in SAP Solution Manager. Ensure that all necessary parameters are correctly set up.
  
  
  
  Check System Health:
  
  Investigate the overall health of the SAP system. Check for any performance issues, database connectivity problems, or other technical errors that may be affecting the system.
  
  
  
  Data Collection:
  
  Ensure that data collection for the MTE is functioning correctly. You may need to check the data sources and ensure that they are properly configured and operational.
  
  
  
  System Logs:
  
  Review system logs (transaction SM21) and the application logs (transaction SLG1) for any related error messages that could provide more context about the issue.
  
  
  
  Restart Services:
  
  If the issue persists, consider restarting the relevant services or the SAP system itself, as this can sometimes resolve temporary glitches.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes or updates that may address this specific error message.
  
  
  
  Contact SAP Support:
  
  If none of the above solutions work, consider reaching out to SAP Support for further assistance, providing them with detailed information about the error and the context in which it occurs.
  
  
  
  Related Information
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM37 (Job Monitoring), SM21 (System Log), and SLG1 (Application Log) for troubleshooting.
  SAP Solution Manager: Understanding the architecture and configuration of SAP Solution Manager can help in diagnosing issues related to MTEs.
  Documentation: Refer to SAP documentation and guides related to monitoring and managing MTEs for best practices and troubleshooting steps.
  
  By following these steps, you should be able to identify the cause of the RA037 error and implement a suitable solution.