How To Fix RA025 - Failed to display an MTE tree

SAP Error Message - Details

• Message type: E = Error

• Message class: RA - Monitoring structure dialog message

• Message number: 025

• Message text: Failed to display an MTE tree

What causes this issue?

Internal error in the monitoring architecture.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Contact SAP AG.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RA025 - Failed to display an MTE tree ?

  The SAP error message RA025, which states "Failed to display an MTE tree," typically occurs in the context of monitoring and managing system performance using the SAP Solution Manager or other SAP monitoring tools. MTE stands for "Monitoring Tree Element," and this error indicates that the system is unable to retrieve or display the monitoring tree structure for a specific component or system.
  Causes:
  
  Authorization Issues: The user may not have the necessary authorizations to view the MTE tree.
  System Configuration: There may be issues with the configuration of the monitoring setup in SAP Solution Manager or the monitored system.
  Network Issues: Connectivity problems between the SAP Solution Manager and the monitored system can lead to this error.
  Data Consistency: Inconsistencies in the data or configuration settings in the monitoring setup can prevent the MTE tree from being displayed.
  Technical Issues: Bugs or issues in the SAP software version being used may also lead to this error.
  
  Solutions:
  
  Check Authorizations: Ensure that the user has the necessary authorizations to access the MTE tree. This may involve checking roles and permissions in the SAP system.
  Review Configuration: Verify the configuration settings in the SAP Solution Manager and the monitored system. Ensure that all necessary components are correctly set up.
  Network Connectivity: Check the network connection between the SAP Solution Manager and the monitored system. Ensure that there are no firewalls or network issues blocking communication.
  Data Consistency Check: Perform a consistency check on the monitoring data and configuration. This may involve checking for any missing or incorrect entries in the monitoring setup.
  Update SAP Software: If the issue persists, check for any available updates or patches for the SAP software. Applying the latest updates may resolve known bugs or issues.
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message. SAP Notes often provide solutions or workarounds for known issues.
  
  Related Information:
  
  SAP Solution Manager Documentation: Review the official SAP documentation for Solution Manager, which may provide insights into monitoring configurations and troubleshooting steps.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can share their experiences and solutions.
  SAP Support: If the problem cannot be resolved through the above steps, consider reaching out to SAP Support for assistance. They can provide more in-depth troubleshooting and support.
  
  By following these steps, you should be able to identify the cause of the RA025 error and implement a suitable solution.