How To Fix R9796 - Workbook "&1" personalized

SAP Error Message - Details

• Message type: E = Error

• Message class: R9 - Business Explorer

• Message number: 796

• Message text: Workbook "&1" personalized

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message R9796 - Workbook "&1" personalized ?

  The SAP error message R9796 indicates that a workbook has been personalized, which means that it has been customized or modified by a user. This can lead to issues when trying to access or use the workbook, especially if the personalization is not compatible with the current system settings or if there are issues with the workbook itself.
  Cause:
  
  Personalization Conflicts: The workbook may have been personalized in a way that conflicts with the current settings or data in the SAP system.
  Version Mismatch: The workbook may have been created or modified in a different version of SAP or with different settings that are not compatible with the current environment.
  User-Specific Settings: The error may arise due to user-specific settings that are not recognized by the system or have been corrupted.
  
  Solution:
  
  
  Reset Personalization: 
  
  You can reset the personalization of the workbook. This can usually be done by navigating to the workbook and selecting the option to reset or delete personal settings.
  In some cases, you may need to delete the workbook and recreate it if resetting does not resolve the issue.
  
  
  
  Check for Updates: 
  
  Ensure that your SAP system is up to date. Sometimes, updates can resolve compatibility issues with personalized workbooks.
  
  
  
  Consult Documentation: 
  
  Review SAP documentation or help resources for specific instructions related to the workbook in question. There may be known issues or additional steps required for certain workbooks.
  
  
  
  Contact Support: 
  
  If the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for further assistance. They may have specific guidance based on the version of SAP you are using.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues related to the specific workbook or error message. SAP Notes often provide patches or workarounds for common problems.
  User Training: Ensure that users are trained on how to properly personalize workbooks and understand the implications of doing so.
  System Configuration: Review system configuration settings that may affect workbook functionality, especially if multiple users are experiencing similar issues.
  
  By following these steps, you should be able to address the R9796 error message and restore functionality to the personalized workbook.