How To Fix R9400 - System error while downloading file

SAP Error Message - Details

• Message type: E = Error

• Message class: R9 - Business Explorer

• Message number: 400

• Message text: System error while downloading file

What causes this issue?

Could not download file successfully.

System Response

Activity was therefore terminated.

How to fix this error?

Try to download the file again.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message R9400 - System error while downloading file ?

  The SAP error message R9400, which indicates a "System error while downloading file," can occur due to various reasons. Here are some common causes, potential solutions, and related information:
  Causes:
  
  Network Issues: Problems with the network connection can interrupt the file download process.
  File Size Limitations: The file being downloaded may exceed the maximum size limit set in the SAP system.
  Authorization Issues: The user may not have the necessary permissions to download files from the SAP system.
  Temporary System Issues: There may be temporary issues with the SAP application server or the database.
  Browser Compatibility: If you are using a web-based interface, browser compatibility issues can also lead to download errors.
  Incorrect File Path: The specified path for the download may be incorrect or inaccessible.
  
  Solutions:
  
  Check Network Connection: Ensure that your network connection is stable and that there are no interruptions.
  File Size Management: If the file is too large, consider splitting it into smaller parts or checking the system settings for file size limits.
  Verify Authorizations: Check if the user has the necessary authorizations to perform the download. You may need to consult with your SAP security team.
  Restart the Session: Sometimes, simply logging out and logging back into the SAP system can resolve temporary issues.
  Check SAP Notes: Look for any relevant SAP Notes that might address this specific error. SAP frequently updates its knowledge base with solutions for known issues.
  Use Different Browser: If you are using a web interface, try using a different browser or clearing the cache of your current browser.
  Check File Path: Ensure that the path where you are trying to download the file is correct and accessible.
  
  Related Information:
  
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. They can provide more detailed troubleshooting based on your specific system configuration.
  System Logs: Check the system logs (transaction SM21) for any additional error messages or warnings that could provide more context about the issue.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ST22 (Dump Analysis) and SM37 (Job Monitoring) to investigate further.
  
  By following these steps, you should be able to identify and resolve the issue related to the R9400 error message in SAP.