How To Fix R7I312 - Hierarchy has been switched off in display

SAP Error Message - Details

• Message type: E = Error

• Message class: R7I - InfoProvider

• Message number: 312

• Message text: Hierarchy has been switched off in display

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message R7I312 - Hierarchy has been switched off in display ?

  The SAP error message R7I312, which states "Hierarchy has been switched off in display," typically occurs when you are trying to view a hierarchy in a report or transaction, but the hierarchy display option has been disabled. This can happen for various reasons, such as configuration settings or user authorizations.
  Cause:
  
  Hierarchy Display Settings: The hierarchy display might be turned off in the settings of the specific report or transaction you are using.
  User Authorizations: The user may not have the necessary authorizations to view the hierarchy.
  Configuration Issues: The hierarchy might not be properly configured in the system, or it may have been intentionally disabled by an administrator.
  
  Solution:
  
  
  Check Hierarchy Settings:
  
  Navigate to the relevant report or transaction where the error occurs.
  Look for options or settings related to hierarchy display. Ensure that the hierarchy display is enabled.
  
  
  
  User Authorizations:
  
  Verify that the user has the necessary authorizations to view hierarchies. This can be checked by an SAP administrator.
  If the user lacks the required permissions, the administrator can adjust the roles and authorizations accordingly.
  
  
  
  Configuration Review:
  
  If you have access to the configuration settings, check the hierarchy settings in the relevant module (e.g., SAP BW, SAP FI, etc.).
  Ensure that the hierarchy is active and properly configured.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific instructions related to the hierarchy in the module you are working with.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any updates or patches that might address this issue.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting hierarchy settings (e.g., transaction codes for configuration or user management).
  User Training: Ensure that users are trained on how to enable and view hierarchies in the relevant SAP modules.
  
  By following these steps, you should be able to identify the cause of the R7I312 error and implement a solution to resolve it.