How To Fix R7864 - InfoCube &1 was set to "inactive"


SAP Error Message - Details

  • Message type: E = Error

  • Message class: R7 - BW: Data basis

  • Message number: 864

  • Message text: InfoCube &1 was set to "inactive"

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message R7864 - InfoCube &1 was set to "inactive" ?

    The SAP error message R7864 indicates that an InfoCube has been set to "inactive." This typically occurs in the context of SAP BW (Business Warehouse) or SAP BW/4HANA environments. Here’s a breakdown of the cause, potential solutions, and related information:

    Cause:

    1. Manual Deactivation: The InfoCube may have been manually set to inactive by a user or administrator.
    2. Data Model Changes: Changes in the data model or structure may lead to the InfoCube being marked as inactive.
    3. Performance Issues: If the InfoCube is not being used or is causing performance issues, it may be deactivated as part of a cleanup process.
    4. System Maintenance: During system maintenance or upgrades, certain InfoCubes may be set to inactive to prevent data inconsistencies.

    Solution:

    1. Reactivate the InfoCube:

      • Go to the SAP BW administration workbench (transaction code RSA1).
      • Navigate to the InfoCubes section.
      • Locate the inactive InfoCube and check its status.
      • If you have the necessary authorizations, you can reactivate the InfoCube by selecting it and choosing the option to activate it.
    2. Check Dependencies:

      • Before reactivating, ensure that there are no dependencies or issues that need to be resolved. This includes checking for any related InfoObjects or transformations that may also be inactive.
    3. Review Change Logs:

      • Check the change logs or transport logs to see if there were any recent changes that might have led to the InfoCube being set to inactive.
    4. Consult Documentation:

      • Review any documentation or notes related to the InfoCube to understand why it was deactivated and if there are any specific steps required for reactivation.
    5. Contact SAP Support:

      • If you are unable to resolve the issue or if the InfoCube is critical for your operations, consider reaching out to SAP support for assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as RSA1 (Data Warehousing Workbench) for managing InfoCubes.
    • SAP Notes: Check SAP Notes for any known issues or patches related to InfoCubes and their activation status.
    • Performance Monitoring: Regularly monitor the performance of InfoCubes and other data models to prevent future issues.
    • Documentation: Maintain proper documentation of changes made to InfoCubes and their statuses for future reference.

    By following these steps, you should be able to address the R7864 error message and reactivate the InfoCube as needed.

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