How To Fix R7104 - Error while reading InfoObjects from the database

SAP Error Message - Details

• Message type: E = Error

• Message class: R7 - BW: Data basis

• Message number: 104

• Message text: Error while reading InfoObjects from the database

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message R7104 - Error while reading InfoObjects from the database ?

  The SAP error message R7104, which states "Error while reading InfoObjects from the database," typically occurs in the context of SAP BW (Business Warehouse) or SAP BI (Business Intelligence) environments. This error can arise due to various reasons, including issues with the database connection, problems with the InfoObjects themselves, or inconsistencies in the data model.
  Causes of R7104 Error
  
  
  Database Connection Issues: The connection to the database may be interrupted or misconfigured, leading to an inability to read InfoObjects.
  
  
  Missing or Inconsistent InfoObjects: The InfoObjects you are trying to access may not exist in the database, or there may be inconsistencies in their definitions.
  
  
  Authorization Issues: The user executing the query may not have the necessary authorizations to access the InfoObjects.
  
  
  Data Model Issues: There may be inconsistencies or errors in the data model, such as missing or corrupted metadata.
  
  
  Database Performance Issues: Slow performance or locks on the database can also lead to timeouts or errors when trying to read InfoObjects.
  
  
  Solutions to R7104 Error
  
  
  Check Database Connection:
  
  Verify that the database connection is active and correctly configured.
  Test the connection from the SAP system to ensure it can communicate with the database.
  
  
  
  Validate InfoObjects:
  
  Check if the InfoObjects exist in the database and are correctly defined.
  Use transaction codes like RSA1 (Data Warehousing Workbench) to check the status of InfoObjects.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to access the InfoObjects.
  Check the roles and profiles assigned to the user.
  
  
  
  Check Data Model:
  
  Review the data model for any inconsistencies or errors.
  Use tools like the Data Warehousing Workbench to analyze and repair any issues.
  
  
  
  Monitor Database Performance:
  
  Check for any performance issues on the database side, such as locks or slow queries.
  Optimize database performance if necessary.
  
  
  
  Rebuild or Repair InfoObjects:
  
  If the InfoObjects are corrupted, consider rebuilding or repairing them.
  This may involve reactivating the InfoObjects or reloading data.
  
  
  
  Related Information
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as RSA1 (Data Warehousing Workbench), RSRV (Check and Repair), and SE11 (Data Dictionary) for troubleshooting.
  SAP Notes: Check SAP Notes for any specific patches or updates related to this error. SAP frequently releases notes that address known issues.
  Logs and Traces: Review system logs and traces for more detailed error messages that can provide additional context for the issue.
  SAP Community: Engage with the SAP Community or forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.