How To Fix R5585 - City of PO box in version &1 has been deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: R5 - Regional structure

• Message number: 585

• Message text: City of PO box in version &1 has been deleted

What causes this issue?

PO box and company postal code are blank

System Response

City of PO box deleted in version <(>&<)>1

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message R5585 - City of PO box in version &1 has been deleted ?

  The SAP error message R5585, which states "City of PO box in version &1 has been deleted," typically occurs in the context of address management within the SAP system. This error indicates that the city associated with a specific PO Box address has been deleted or is no longer valid in the system.
  Cause:
  
  Deleted City Entry: The city associated with the PO Box has been deleted from the address database.
  Data Inconsistency: There may be inconsistencies in the address data, such as missing or incorrect entries.
  Versioning Issues: The error message references a specific version of the address data, which may have been modified or removed.
  
  Solution:
  
  Check Address Data: Verify the address data for the PO Box in question. Ensure that the city is still valid and exists in the address database.
  Recreate or Update City Entry: If the city has been deleted, you may need to recreate it or update the address to reflect a valid city.
  Address Maintenance: Use transaction codes like BP (Business Partner) or SU01 (User Maintenance) to check and maintain address data.
  Data Consistency Check: Run consistency checks on the address data to identify and resolve any discrepancies.
  Consult with SAP Support: If the issue persists, consider reaching out to SAP support for further assistance, especially if this is affecting business processes.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for address management, such as BP for Business Partner maintenance.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review SAP documentation regarding address management and data consistency to understand how to maintain valid address entries.
  
  By following these steps, you should be able to resolve the error and ensure that the address data is accurate and up to date.