How To Fix R5511 - Postal code &1 in country &2 is not permitted for delivery


SAP Error Message - Details

  • Message type: E = Error

  • Message class: R5 - Regional structure

  • Message number: 511

  • Message text: Postal code &1 in country &2 is not permitted for delivery

  • Show details Hide details
  • What causes this issue?

    The postal code is only permitted for P.O. boxes or major customers.
    This check will only run when the flag 'XREGS' (address check with city
    file) is marked in the table T005 (country table).

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message R5511 - Postal code &1 in country &2 is not permitted for delivery ?

    The SAP error message R5511 indicates that the postal code specified in a delivery document is not valid for the specified country. This error typically arises during the processing of sales orders, deliveries, or shipments when the system checks the validity of the postal code against the configuration settings in the system.

    Cause:

    1. Invalid Postal Code: The postal code entered does not exist or is not recognized for the specified country in the SAP system.
    2. Configuration Issues: The postal code may not be properly configured in the SAP system, or the country-specific settings may not include the postal code.
    3. Master Data Issues: The customer master data or material master data may have incorrect or outdated postal code information.
    4. Country-Specific Restrictions: Some countries have specific postal code formats or restrictions that must be adhered to.

    Solution:

    1. Verify Postal Code: Check the postal code entered in the delivery document. Ensure it is correct and follows the format required for the specified country.
    2. Check Configuration:
      • Go to the SAP customizing settings (transaction code SPRO) and navigate to the relevant area for defining postal codes for countries.
      • Ensure that the postal code is included in the configuration for the relevant country.
    3. Update Master Data:
      • Review and update the customer master data (transaction code XD02 for customers) to ensure the postal code is correct.
      • If applicable, check the material master data (transaction code MM02) for any related postal code information.
    4. Consult Documentation: Refer to SAP documentation or help resources for specific country postal code requirements and formats.
    5. Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP support for further assistance.

    Related Information:

    • Transaction Codes:
      • SPRO (Customizing)
      • XD02 (Change Customer)
      • MM02 (Change Material)
    • Country-Specific Postal Code Formats: Different countries have different formats for postal codes. Ensure that the format is adhered to.
    • SAP Notes: Check for any relevant SAP Notes that may address known issues or provide updates related to postal code validation.

    By following these steps, you should be able to resolve the R5511 error and ensure that the postal code used in your delivery documents is valid for the specified country.

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