How To Fix R5065 - Database inconsistency city &1, notify system administrator

SAP Error Message - Details

• Message type: E = Error

• Message class: R5 - Regional structure

• Message number: 065

• Message text: Database inconsistency city &1, notify system administrator

What causes this issue?

There are already P.O. boxes (ADRPOBOX records) for the specified city
number &V1&, although the city does not yet exist (should be created
now).

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message R5065 - Database inconsistency city &1, notify system administrator ?

  The SAP error message R5065 indicates a database inconsistency related to a city entry in the system. This error typically arises when there is a mismatch or corruption in the database records associated with city data, which can affect various functionalities, such as address management or location-based services.
  Cause:
  
  Data Corruption: The database entries for cities may have been corrupted due to system errors, improper data imports, or failed updates.
  Inconsistent Data: There may be inconsistencies between different tables that reference city data, leading to discrepancies.
  Custom Developments: If there are custom programs or enhancements that manipulate city data, they may inadvertently cause inconsistencies.
  Transport Issues: If data was transported from one system to another (e.g., from development to production), it may not have been done correctly.
  
  Solution:
  
  Notify System Administrator: As the error message suggests, the first step is to notify your system administrator or SAP Basis team. They will have the necessary access and tools to investigate the issue.
  Check Database Consistency: The administrator can use transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to check the relevant database tables for inconsistencies.
  Run Consistency Checks: Use SAP tools or reports designed to check for database consistency. This may include running specific programs or reports that validate the integrity of address-related data.
  Review Change Logs: Check the change logs to identify any recent changes that may have led to the inconsistency. This can help pinpoint the source of the problem.
  Data Correction: If inconsistencies are found, the administrator may need to manually correct the data or restore it from a backup if necessary.
  Transport Review: If the issue arose after a transport, review the transport logs and ensure that all necessary objects were included and correctly imported.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide guidance on resolving similar issues.
  Documentation: Review SAP documentation related to address management and database integrity to understand how city data is structured and managed.
  Community Forums: Consider searching or posting in SAP community forums for insights from other users who may have encountered similar issues.
  
  Preventive Measures:
  
  Regularly perform database consistency checks as part of system maintenance.
  Implement proper data validation and error handling in custom developments.
  Ensure thorough testing of transports in a quality assurance environment before moving to production.
  
  By following these steps, you should be able to address the R5065 error and restore consistency in your SAP system's city data.