How To Fix R3024 - Data package &1: &2 records after call-up of customer exit

SAP Error Message - Details

• Message type: E = Error

• Message class: R3 - Service API messages

• Message number: 024

• Message text: Data package &1: &2 records after call-up of customer exit

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message R3024 - Data package &1: &2 records after call-up of customer exit ?

  The SAP error message R3024 typically indicates an issue related to the data package size or the number of records processed after a customer exit has been called. This error can occur in various contexts, such as during data uploads, batch processing, or when executing certain transactions that involve custom logic implemented through customer exits.
  Cause:
  
  Data Package Size: The error message suggests that the data package being processed contains a number of records that exceeds the expected or allowed limit. This can happen if the customer exit is not properly handling the data or if the data being passed to the exit is larger than anticipated.
  Custom Logic Issues: If the customer exit contains custom code that modifies the data package or the number of records, it may inadvertently lead to an overflow or mismatch in the expected number of records.
  Configuration Issues: There may be configuration settings in the system that limit the number of records processed in a single data package, and these settings may not align with the data being processed.
  
  Solution:
  
  Review Customer Exit Code: Check the code in the customer exit for any logic that may be altering the number of records or the structure of the data package. Ensure that it adheres to the expected input and output formats.
  Adjust Data Package Size: If possible, adjust the size of the data package being processed. This may involve changing the configuration settings in the relevant transaction or program to allow for a larger number of records.
  Error Handling: Implement error handling in the customer exit to manage cases where the number of records exceeds the expected limit. This can help prevent the error from occurring and provide more informative messages.
  Testing: Conduct thorough testing with different data sets to ensure that the customer exit can handle various scenarios without exceeding the record limits.
  Consult Documentation: Review SAP documentation or notes related to the specific transaction or program to see if there are known issues or recommendations regarding the R3024 error.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide guidance on best practices for implementing customer exits.
  Transaction Codes: Familiarize yourself with the transaction codes involved in the process where the error occurs, as they may have specific settings or configurations that can be adjusted.
  Community Forums: Engage with SAP community forums or support channels to see if other users have encountered similar issues and what solutions they have implemented.
  
  By following these steps, you should be able to identify the root cause of the R3024 error and implement a suitable solution.