How To Fix R3023 - Data package &1: &2 records before call-up of customer exit

SAP Error Message - Details

• Message type: E = Error

• Message class: R3 - Service API messages

• Message number: 023

• Message text: Data package &1: &2 records before call-up of customer exit

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message R3023 - Data package &1: &2 records before call-up of customer exit ?

  The SAP error message R3023 typically indicates an issue related to data processing in a data package, specifically when the system encounters a certain number of records before calling a customer exit. This error can occur in various contexts, such as during data uploads, batch processing, or when executing certain transactions that involve data manipulation.
  Cause:
  The error message R3023 is generally caused by one of the following issues:
  
  
  Data Package Size: The data package being processed may contain more records than the system can handle before executing the customer exit. This can happen if the data package exceeds the defined limits for processing.
  
  
  Configuration Issues: There may be configuration settings in the system that limit the number of records processed in a single call or that affect how customer exits are triggered.
  
  
  Customer Exit Logic: The logic implemented in the customer exit may not be able to handle the number of records being passed to it, leading to this error.
  
  
  Data Quality Issues: There may be issues with the data itself, such as missing or invalid records that cause the processing to fail.
  
  
  Solution:
  To resolve the R3023 error, you can take the following steps:
  
  
  Check Data Package Size: Review the size of the data package being processed. If it exceeds the limits, consider breaking it into smaller packages.
  
  
  Review Configuration Settings: Check the configuration settings related to data processing and customer exits. Ensure that they are set correctly to handle the expected volume of records.
  
  
  Debug Customer Exit: If you have access to the code for the customer exit, debug it to identify any issues that may arise when processing a large number of records. Look for any loops or conditions that may not handle large datasets properly.
  
  
  Data Validation: Validate the data being processed to ensure that it meets the required standards. Look for any missing or invalid records that could be causing the error.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to the specific transaction or process you are working with. There may be known issues or additional configuration steps required.
  
  
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance. They may have additional insights or patches available for your specific version of SAP.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide guidance on handling data packages and customer exits.
  Transaction Codes: Familiarize yourself with transaction codes related to data processing, such as LSMW (Legacy System Migration Workbench) or others that may be relevant to your scenario.
  Performance Considerations: If you frequently encounter this error, consider reviewing your overall data processing strategy to optimize performance and reduce the likelihood of similar issues in the future.
  
  By following these steps, you should be able to identify the root cause of the R3023 error and implement an appropriate solution.