How To Fix R11604 - New archive file could not be created

SAP Error Message - Details

• Message type: E = Error

• Message class: R11 - Business Partner and BDT

• Message number: 604

• Message text: New archive file could not be created

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message R11604 - New archive file could not be created ?

  The SAP error message R11604, which states "New archive file could not be created," typically occurs when there is an issue with the archiving process in SAP. This error can arise due to several reasons, and understanding the cause is essential for finding a solution. Here are some common causes, solutions, and related information:
  Causes:
  
  File System Permissions: The user or the SAP system may not have the necessary permissions to create files in the specified directory.
  Disk Space: The disk where the archive files are being created may be full, preventing new files from being created.
  Directory Path Issues: The specified directory for archiving may not exist or may be incorrectly configured in the SAP system.
  Configuration Errors: There may be issues with the archiving object configuration or the archiving settings in the SAP system.
  Network Issues: If the archiving is set to a network location, network issues may prevent file creation.
  
  Solutions:
  
  
  Check Permissions:
  
  Ensure that the user under which the SAP system is running has the necessary permissions to write to the specified directory.
  You can check and modify permissions using operating system commands (e.g., chmod on Unix/Linux).
  
  
  
  Check Disk Space:
  
  Verify that there is sufficient disk space available on the drive where the archive files are being created.
  Free up space if necessary by deleting unnecessary files or moving them to another location.
  
  
  
  Verify Directory Path:
  
  Check the configuration in the SAP system to ensure that the directory path for archiving is correct.
  You can find this configuration in transaction code SARA under the relevant archiving object settings.
  
  
  
  Review Archiving Configuration:
  
  Ensure that the archiving object is correctly configured and that all necessary settings are in place.
  You may need to consult the documentation for the specific archiving object you are working with.
  
  
  
  Check Network Connectivity:
  
  If the archive location is on a network share, ensure that the network connection is stable and that the share is accessible.
  Test the connection to the network location from the server where SAP is running.
  
  
  
  Review SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  SARA: Archive Administration
  SLG1: Application Log for checking logs related to archiving
  
  
  SAP Documentation: Refer to the official SAP documentation for archiving processes and best practices.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  By systematically checking these areas, you should be able to identify the cause of the R11604 error and implement an appropriate solution. If the problem persists, consider reaching out to SAP support for further assistance.