How To Fix R11339 - Cannot search for fax numbers without specifying a country

SAP Error Message - Details

• Message type: E = Error

• Message class: R11 - Business Partner and BDT

• Message number: 339

• Message text: Cannot search for fax numbers without specifying a country

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message R11339 - Cannot search for fax numbers without specifying a country ?

  The SAP error message R11339, which states "Cannot search for fax numbers without specifying a country," typically occurs when a user attempts to search for fax numbers in the SAP system without providing the necessary country information. This is important because fax numbers can vary significantly between countries, and the system needs to know the country to accurately retrieve the correct fax number format.
  Cause:
  The primary cause of this error is the absence of a specified country in the search criteria when trying to look up fax numbers. The SAP system requires this information to ensure that it can correctly interpret and format the fax number according to the conventions of the specified country.
  Solution:
  To resolve this error, you should take the following steps:
  
  
  Specify the Country: When performing the search for fax numbers, ensure that you include the country code or name in your search criteria. This can usually be done in the relevant input field where you are searching for the fax number.
  
  
  Check User Input: Make sure that the input fields are correctly filled out. If you are using a custom program or transaction, verify that the country field is included and populated.
  
  
  Review Configuration: If you are consistently encountering this error, it may be worth reviewing the configuration settings in your SAP system to ensure that the country field is set up correctly for fax number searches.
  
  
  Consult Documentation: Refer to the SAP documentation or help files related to the specific transaction or module you are using. There may be additional guidelines or requirements for searching fax numbers.
  
  
  Contact Support: If the issue persists after following the above steps, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional context.
  Transaction Codes: Familiarize yourself with the transaction codes related to contact information management in SAP, as they may have specific requirements for searching fax numbers.
  User Training: Ensure that users are trained on the importance of providing complete information when searching for contact details in SAP.
  
  By following these steps, you should be able to resolve the R11339 error and successfully search for fax numbers in the SAP system.