How To Fix R11289 - SSF address &1 already exists

SAP Error Message - Details

• Message type: E = Error

• Message class: R11 - Business Partner and BDT

• Message number: 289

• Message text: SSF address &1 already exists

What causes this issue?

You have created a data record with an SSF address that is already
contained in another data record of the same communication type.
This means that it is not possible to unambiguously identify this data
record via the SSF address.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

During direct input, state the number of the data record (
<LS>CONSNUMBER</>) in order to unambiguously identify this data record.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message R11289 - SSF address &1 already exists ?

  The SAP error message R11289, which states "SSF address &1 already exists," typically occurs in the context of the SAP Security and Secure Store and Forward (SSF) framework. This error indicates that there is an attempt to create or register a secure storage address that already exists in the system.
  Cause:
  The error is usually caused by one of the following reasons:
  
  Duplicate Entry: An SSF address (like a key or certificate) with the same identifier already exists in the system.
  Configuration Issues: There may be a misconfiguration in the SSF settings or an attempt to register an SSF address that has not been properly removed or deactivated.
  System Migration or Upgrade: If the system has been migrated or upgraded, there may be remnants of old configurations that are causing conflicts.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Existing SSF Addresses:
  
  Use transaction code SSFC or SSFS to view the existing SSF addresses in the system.
  Look for the address that corresponds to the identifier &1 in the error message.
  
  
  
  Delete or Modify the Existing Entry:
  
  If you find a duplicate entry that is no longer needed, you can delete it.
  If the entry is still required, consider modifying the new entry to use a different identifier.
  
  
  
  Review Configuration:
  
  Ensure that your SSF configuration is correct and that there are no conflicting settings.
  Check for any transport requests that may have brought in conflicting SSF configurations.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to SSF for any specific guidelines or troubleshooting steps.
  
  
  
  Contact SAP Support:
  
  If the issue persists and you cannot identify the cause, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SSFC (SSF Configuration) and SSFS (SSF Address Management).
  SAP Notes: Search for SAP Notes related to SSF issues, as they may provide additional insights or patches that could resolve the problem.
  System Logs: Check system logs (transaction SM21) for any additional error messages or warnings that could provide more context about the issue.
  
  By following these steps, you should be able to identify and resolve the cause of the R11289 error in your SAP system.