How To Fix R11288 - SSF address &1 ambiguous; identified using CONSNUMBER

SAP Error Message - Details

• Message type: E = Error

• Message class: R11 - Business Partner and BDT

• Message number: 288

• Message text: SSF address &1 ambiguous; identified using CONSNUMBER

What causes this issue?

The SSF address occurs more than once.
Therefore it is not possible to identify this record unambiguously via
the SSF address.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Enter the number of the data record (<LS>CONSNUMBER</>) in order to
identify this data record unambiguously.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message R11288 - SSF address &1 ambiguous; identified using CONSNUMBER ?

  The SAP error message R11288 indicates that there is an ambiguity in the SSF (Secure Store and Forward) address associated with a specific CONSNUMBER (consignment number). This error typically arises when the system encounters multiple entries or records that match the provided CONSNUMBER, leading to confusion about which specific entry should be used.
  Cause:
  
  Duplicate Entries: There may be multiple records in the database that correspond to the same CONSNUMBER, causing the system to be unable to determine which one to use.
  Data Integrity Issues: There could be issues with data integrity, such as incorrect or incomplete data entries in the relevant tables.
  Configuration Issues: The SSF configuration might not be set up correctly, leading to ambiguity in how addresses are resolved.
  
  Solution:
  
  
  Check for Duplicates: 
  
  Use transaction codes like SE16 or SE11 to check the relevant database tables (e.g., tables related to SSF addresses) for duplicate entries associated with the CONSNUMBER.
  If duplicates are found, determine which entry is correct and remove or correct the unnecessary duplicates.
  
  
  
  Data Cleanup:
  
  Ensure that the data related to the CONSNUMBER is clean and consistent. This may involve correcting any erroneous entries or merging records if necessary.
  
  
  
  Review Configuration:
  
  Check the SSF configuration settings in your SAP system to ensure that they are set up correctly. This may involve reviewing the settings in transaction codes like SPRO or other relevant configuration transactions.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to SSF and the specific error message for additional guidance and troubleshooting steps.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking for duplicates and reviewing configurations, consider reaching out to SAP support for further assistance. They may provide insights specific to your system's configuration and data.
  
  
  
  Related Information:
  
  Transaction Codes: SE16 (Data Browser), SE11 (Data Dictionary), SPRO (Customizing).
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  SSF Overview: Understanding how SSF works in SAP can help in diagnosing issues related to address resolution and data handling.
  
  By following these steps, you should be able to identify the root cause of the R11288 error and implement a solution to resolve it.