How To Fix R11278 - SMTP &1 &2 ambiguous; identified using CONSNUMBER

R11278 - Overview

• Message type: E = Error

• Message class: R11 - Business Partner and BDT

• Message number: 278

• Message text: SMTP &1 &2 ambiguous; identified using CONSNUMBER

What causes this issue?

The telex number occurs more than once.
Therefore it is not possible to identify this record unambiguously via
the telex number.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Enter the number of the data record (<LS>CONSNUMBER</>) in order to
identify this data record unambiguously.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message R11278 - SMTP &1 &2 ambiguous; identified using CONSNUMBER ?

  The SAP error message R11278 indicates that there is an ambiguity in the SMTP (Simple Mail Transfer Protocol) configuration related to the CONSNUMBER (which typically refers to a consistency number or identifier in the context of SAP). This error usually arises when there are multiple entries in the system that match the criteria specified, leading to confusion about which entry should be used.
  
  Cause:
  
  Multiple SMTP Entries: The most common cause of this error is that there are multiple SMTP configurations or entries in the system that match the specified CONSNUMBER. This can happen if there are duplicate entries or if the configuration is not properly maintained.
  
  Configuration Issues: There may be issues in the configuration of the SMTP settings in the SAP system, leading to ambiguity in identifying the correct SMTP server or settings to use.
  
  
  Solution:
  
  
  Check SMTP Configuration:
  
  Go to the transaction code SCOT (SAPconnect: Administration) in your SAP system.
  Review the SMTP settings