How To Fix R11252 - Transfer of communication data not possible

R11252 - Overview

• Message type: E = Error

• Message class: R11 - Business Partner and BDT

• Message number: 252

• Message text: Transfer of communication data not possible

What causes this issue?

The address-independent communication data can only be transferred to
address-dependent communication data (and vice versa) when the input
fields of the communication types in question (telephone, telefax and
email) are ready for input.
This means that the relevant field groups in the Customizing may not
have the field status "Display" or "Hidden".

System Response

How to fix this error?

In the Customizing or in the Business Partner task level menu (BUPT),
you change the status for the field groups <LS>Telephone Number</>,
<LS>Telefax Number</> and <LS>Internet Email Address</> to <LS>Optional
Entry</> or <LS>Not Specified</>.
In order to navigate to the Customizing, choose <LS>Customizing</> in
the toolbar of the Performance Assistant.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message R11252 - Transfer of communication data not possible ?

  The SAP error message R11252, which states "Transfer of communication data not possible," typically occurs in the context of communication data transfer between different systems or modules within SAP. This error can arise due to various reasons, and understanding the cause is essential for finding an appropriate solution.
  Causes:
  
  Missing Configuration: The communication data (like email, phone numbers, etc.) may not be properly configured in the system.
  Data Inconsistencies: There may be inconsistencies or missing entries in the master data that are required for the communication data transfer.
  Authorization Issues: The user may not have the necessary authorizations to perform the transfer of communication data.
  Technical Issues: There could be underlying technical issues, such as problems with the database or network connectivity.
  Incorrect Settings: The settings in the relevant transaction or configuration may not be correctly set up.
  
  Solutions:
  
  Check Configuration: Ensure that the communication data is correctly configured in the relevant master data records (e.g., customer, vendor,