How To Fix R1815 - HCM integration active: Relationship can only be displayed in this system

SAP Error Message - Details

• Message type: E = Error

• Message class: R1 - Business Partner Messages from S_BUPA_GENERAL

• Message number: 815

• Message text: HCM integration active: Relationship can only be displayed in this system

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message R1815 - HCM integration active: Relationship can only be displayed in this system ?

  The SAP error message R1815, which states "HCM integration active: Relationship can only be displayed in this system," typically occurs in the context of Human Capital Management (HCM) when there is an issue with the integration of employee data between different systems, such as SAP ERP and SAP SuccessFactors or other third-party systems.
  Cause:
  
  Integration Settings: The error often arises when the integration settings between the systems are not properly configured. This can include issues with the configuration of the HCM integration framework.
  Data Synchronization: If there are discrepancies in the employee relationship data between the systems, it may lead to this error. For example, if a relationship exists in one system but not in the other, it can trigger this message.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or manage the relationships in the system.
  System Configuration: The system may be configured to restrict the display of certain relationships based on specific criteria or settings.
  
  Solution:
  
  Check Integration Configuration: Review the integration settings between the systems. Ensure that the HCM integration framework is correctly set up and that all necessary configurations are in place.
  Data Consistency: Verify that the employee relationship data is consistent across the systems. This may involve checking for missing or incorrect data entries.
  User Authorizations: Ensure that the user encountering the error has the appropriate authorizations to view the relationships. This may involve checking user roles and permissions in the SAP system.
  System Settings: Review the system settings related to the display of relationships. This may involve consulting with your SAP Basis or HCM team to ensure that the settings align with your organization's requirements.
  Consult Documentation: Refer to SAP documentation or notes related to HCM integration for any specific guidance or updates that may address this error.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or fixes related to this error message.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the context in which it occurs.
  
  By following these steps, you should be able to identify the root cause of the R1815 error and implement a suitable solution.