How To Fix R1698 - Cannot create pager number because &1 &2 already exists

SAP Error Message - Details

• Message type: E = Error

• Message class: R1 - Business Partner Messages from S_BUPA_GENERAL

• Message number: 698

• Message text: Cannot create pager number because &1 &2 already exists

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message R1698 - Cannot create pager number because &1 &2 already exists ?

  The SAP error message R1698, which states "Cannot create pager number because &1 &2 already exists," typically occurs when there is an attempt to create a new pager number (or similar object) in the SAP system, but a record with the same identifier already exists. This can happen in various contexts, such as when managing user profiles, communication settings, or other related configurations.
  Cause:
  
  Duplicate Entry: The most common cause of this error is that the pager number or identifier you are trying to create already exists in the system. This could be due to a previous entry that was not deleted or an attempt to create a new entry with the same parameters.
  Data Consistency Issues: There may be inconsistencies in the database or data integrity issues that lead to the system believing that the entry already exists.
  User Input Error: The user may have mistakenly entered the same pager number or identifier that is already assigned to another user or object.
  
  Solution:
  
  
  Check Existing Entries: Before creating a new pager number, check the existing entries in the relevant table or configuration to see if the pager number you are trying to create already exists. You can do this by using transaction codes like SU01 (User Maintenance) or PPOME (Organizational Management) depending on the context.
  
  
  Modify or Delete Existing Entry: If you find that the pager number already exists and is not needed, you can either modify it or delete it if it is no longer in use. Ensure that you have the necessary authorizations to make these changes.
  
  
  Use a Unique Identifier: If you need to create a new pager number, ensure that you are using a unique identifier that does not conflict with existing entries.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on managing pager numbers or the relevant object in your SAP system.
  
  
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help you manage user profiles and communication settings.
  SAP Notes: Check SAP Notes for any updates or patches that may address this issue.
  User Authorizations: Ensure that you have the necessary authorizations to view and modify the entries in question.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.