How To Fix R1697 - Cannot change or delete pager number because &1 &2 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: R1 - Business Partner Messages from S_BUPA_GENERAL

• Message number: 697

• Message text: Cannot change or delete pager number because &1 &2 does not exist

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message R1697 - Cannot change or delete pager number because &1 &2 does not exist ?

  The SAP error message R1697, which states "Cannot change or delete pager number because &1 &2 does not exist," typically occurs when you are trying to modify or delete a pager number in the SAP system, but the specified pager number does not exist in the database.
  Cause:
  
  Non-Existent Pager Number: The pager number you are trying to change or delete is not present in the system. This could be due to a typo or because the pager number was never created.
  Incorrect User or Object Reference: The reference to the user or object associated with the pager number may be incorrect, leading to the system not being able to find the corresponding entry.
  Data Consistency Issues: There may be inconsistencies in the database that prevent the system from recognizing the pager number.
  
  Solution:
  
  Verify Pager Number: Double-check the pager number you are trying to change or delete. Ensure that it is entered correctly and that it exists in the system.
  Check User or Object: Make sure you are referencing the correct user or object associated with the pager number. You can do this by navigating to the relevant user or object record in SAP.
  Use Transaction Codes: Use transaction codes like PA20 (Display HR Master Data) or PA30 (Maintain HR Master Data) to check if the pager number exists for the specific employee or user.
  Create the Pager Number: If the pager number does not exist and you need to create it, you can do so using the appropriate transaction code (e.g., PA30).
  Consult with SAP Basis or Support: If you suspect there are data consistency issues or if you cannot resolve the error, it may be necessary to consult with your SAP Basis team or SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for managing user data, such as PA20, PA30, and SU01 (User Maintenance).
  User Authorizations: Ensure that you have the necessary authorizations to change or delete pager numbers in the system.
  SAP Notes: Check for any SAP Notes related to this error message for additional guidance or patches that may address the issue.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.